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alephsilva

You cant "cancel a pix", you need to sort it out with your buddy


yoamolasol

Yes, pix has a not commonly know mechanism called MED, that is featured by the central bank. Contact your bank that you did the pix and ask for them to activate it and they will contact the central bank for you.


sergei_kukharev

It will only work if the target bank account still has money on it, it’s a very weak mechanism comparing to credit card returns.


yoamolasol

This mechanism called Mecanismo Especial de Devolução, it is not usually known even by Brazilians, but exists since the firsts years of the institution of the pix. Source: https://www.bcb.gov.br/meubc/faqs/p/o-que-e-e-como-funciona-o-mecanismo-especial-de-devolucao-med


takii_royal

There's a system called MED that can help you in this situation. I translated what the Central Bank has to say on this topic for you: MED is an exclusive PIX mechanism created to facilitate refunds in fraud events, making it more likely for the victim to get their resources back. When you are the victim of fraud, scams or crime, you should register the refund request to your institution within 80 days of the date you did the PIX transaction. It works like this: 1. You complain to your institution 2. It assesses your event, and if it comes to the conclusion that it attends MED's standards, the PIX's receiver will have the resources locked from their account 3. The situation is assessed within 7 days. If they come to the conclusion that there was no fraud, the receiver will have their resources unlocked. If fraud is found, you'll receive your money back within 96 hours. (Fully or partially) MED can also be used in the event of operational failure in your institution's PIX system, like a duplicate transaction, for example. In this case, it assesses if there was a mistake, and if yes, the money is given back within 24 hours. Keep in mind that this isn't a "refund" exactly, it's more of a "safety net", so I wouldn't say you're guaranteed to have your money back. Original text: https://www.bcb.gov.br/meubc/faqs/p/o-que-e-e-como-funciona-o-mecanismo-especial-de-devolucao-med


debacchatio

No way to refund a pix - it’s a transaction that you yourself authorized just like taking money out of an ATM. The only possible way is to work it out with the shop and see if there’s some way you get a refund or work with another artist.


hagnat

PIX is a direct transfer of funds, there is no automatic way to ask for a refund through any banking app otherwise thieves would buy stuff, pay with PIX, and once they left the store they would issue a refund.


NoEmployment9485

Does he own a studio?


AutomaticPain3532

Get your tattoo artists discord and get in contact that way. It is very common for cell phones to run out of service. WhatsApp can be used for about 3 months on a previously active number but then it stops working until the phone has service again. Very common thing. BR usually have internet access, but not always cell phone service, get additional contact information for the tattoo artist. They usually have discord app working at all times. I’m sure he would like very much to complete the tattoo for you.