Because it should be done at ovens not at dressing so if we know it doesn’t have to be dressed we usually don’t even check especially when it’s busy. At ovens they do multiple trays at a time so it’s not hard to forget to put it on really. Also, there’s a supply shortage on the apple filling so they probably put a tiny bit to try to stretch it out. I’m sure this was a manager’s idea 🙄 I always have someone at my store telling me I put too much of the toppings on cookies
it’s not crumbl this time, it’s the producers of the apple filling (since it’s not housemade) they didn’t have enough ready basically for this weeks cookie so store managers are having to make it from scratch but it’s sorta difficult
right but like... its ok to sell out. just do that, sell out, and make more filling.
selling out makes you seem popular and like it was a really good flavor.
doing this shit... just makes people never want to buy it again.
My guess is curbside pickup or delivery, boxes are sealed for deliveries idk about pickup, so they dont care. My store always shows them to me before closing the boxes, I feel like that's policy but maybe not all stores
Duh right back to you tho… you said that “they don’t care”… of course they care it’s why they are asking the customer if they all look right. That’s the customer’s moment to say they don’t look right. Soooo.
They literally have never asked me if the cookies look alright when giving me my order so yeah they literally don't care. Shocking, I know.
I've even gone to different stores in my state and the state over when I'm working and every store I've walked into doesn't greet me nor do they present the cookies and ask how they look so yeah they don't care. It's wild you're trying to argue over cookies. Get your panties out of the wad that's up your ass.
You’re actually the one arguing but ok. Maybe it’s you? You seem to have an agro attitude. I’m always greeted at every store I’ve been to. You’re probably bad vibes. And again… it’s still a time for YOU to check them. If you walk out the door without checking that’s on you.
I've gone to 3 different stores in the state I live in and 1 in the next state over and none of the 4 stores have ever shown me if the cookies look alright. I asked if they could put more honey on my minis yesterday and was told no. tThe cookies looked pathetic.
I mean they're boxing them so they obviously see how the cookies turned out. Maybe its because the OP didnt tip given that wages for Crumbl workers are low hourly wages + tip lol
YES! Immediately and loudly. I just got an apple pie mini and can't even post it even though it was beautiful because it was delicious and immediately devoured upon returning to the car 🤣
The cookie they gave you is a disgrace.
These cookies are expensive, so you’re paying for quality. If you’re not getting quality, then it’s either a new cookie or a refund.
This is coming from someone who used to work at Starbucks and the policy was to remake drinks until the customer left happy. If I didn’t like that policy, I could’ve quit, but I knew I was getting paid (so absolutely terribly) to follow their rules. Same thing - if the Crumbl bakers don’t like the concept of displaying cookies before handing them off and having to remake bad ones, then they have every right to leave. It’s the policy of the company.
I got a blueberry one a few weeks ago with a tiny sneeze of icing and no toppings and took it back. they tried to ignore me until i finally was like '???'
(I know it’s not a lot), but the workers get paid on the hour regardless of what they’re doing (plus tips nowadays!). So if their time is being spent redoing a cookie they made a mistake on, it doesn’t make a difference. But do customers get paid on the hour for having to drive back to a store? Nope! So you’re good for speaking up 🙂
yea that looks gross. don’t be afraid to bring it to their attention when it’s for a legit reason. it’s only complaining if it’s obnoxious and not warranted. so don’t feel bad for just bringing it up, bc that’s not what you paid for
I stopped going to crumble after there cookies always seemed to be raw and the prices were ridiculous but when I saw a you tube video of the owner of crumbles being an absolute douche canoe I was done. And you’re right the poor workers get paid nothing.
We are all overpaying for a niche cookie that is supposed to be super decked out. If it’s not to the standard and doesn’t match the advertisement then damn right you should complain. Just don’t make a habit of it, would be worried they spit on ur cookie next time lol.
Yes
Thanks, I was feeling really guilty for saying something!
Do not feel guilty the first thing I thought when I saw that was, “what the fuck is that.”
I’m sorry but how are these employees not noticing these cookies are unfinished before boxing them?? Is it an easy mistake?
Because it should be done at ovens not at dressing so if we know it doesn’t have to be dressed we usually don’t even check especially when it’s busy. At ovens they do multiple trays at a time so it’s not hard to forget to put it on really. Also, there’s a supply shortage on the apple filling so they probably put a tiny bit to try to stretch it out. I’m sure this was a manager’s idea 🙄 I always have someone at my store telling me I put too much of the toppings on cookies
At $5 a cookie toppings should be abundant. When did Crumble get so stingy?
it’s not crumbl this time, it’s the producers of the apple filling (since it’s not housemade) they didn’t have enough ready basically for this weeks cookie so store managers are having to make it from scratch but it’s sorta difficult
right but like... its ok to sell out. just do that, sell out, and make more filling. selling out makes you seem popular and like it was a really good flavor. doing this shit... just makes people never want to buy it again.
no yea totally agree with you!
My guess is curbside pickup or delivery, boxes are sealed for deliveries idk about pickup, so they dont care. My store always shows them to me before closing the boxes, I feel like that's policy but maybe not all stores
They do notice they don't care.
Well then the customer should say “nope, does not look right, please fix it.”
Duh lmfao
Duh right back to you tho… you said that “they don’t care”… of course they care it’s why they are asking the customer if they all look right. That’s the customer’s moment to say they don’t look right. Soooo.
They literally have never asked me if the cookies look alright when giving me my order so yeah they literally don't care. Shocking, I know. I've even gone to different stores in my state and the state over when I'm working and every store I've walked into doesn't greet me nor do they present the cookies and ask how they look so yeah they don't care. It's wild you're trying to argue over cookies. Get your panties out of the wad that's up your ass.
You’re actually the one arguing but ok. Maybe it’s you? You seem to have an agro attitude. I’m always greeted at every store I’ve been to. You’re probably bad vibes. And again… it’s still a time for YOU to check them. If you walk out the door without checking that’s on you.
I visit two different stores near me and I have always been shown my cookies and asked if they look good. Every single time.
I've gone to 3 different stores in the state I live in and 1 in the next state over and none of the 4 stores have ever shown me if the cookies look alright. I asked if they could put more honey on my minis yesterday and was told no. tThe cookies looked pathetic.
I guess we are just lucky, then.
You have stores doing what they're supposed to do.
I mean they're boxing them so they obviously see how the cookies turned out. Maybe its because the OP didnt tip given that wages for Crumbl workers are low hourly wages + tip lol
Tipping isn’t required to receive the correct paid for Crumbl cookie though.. that’s just so bizarre to say lol
Because you tip before a service is rendered? 🤔
you don’t even see if they tipped or not when ur dressing
That looks absolutely disgusting, tbh. I don't blame you at all.
Yes absolutely! I don’t fault you at all, that doesn’t look good or appetizing.
YES! Immediately and loudly. I just got an apple pie mini and can't even post it even though it was beautiful because it was delicious and immediately devoured upon returning to the car 🤣 The cookie they gave you is a disgrace.
That cookie looks like a seagull with a terminal illness took a poop on it.
Wtf is that
Crumbl forgot the crumble? That seems like #1 basic stuff right there.
These cookies are expensive, so you’re paying for quality. If you’re not getting quality, then it’s either a new cookie or a refund. This is coming from someone who used to work at Starbucks and the policy was to remake drinks until the customer left happy. If I didn’t like that policy, I could’ve quit, but I knew I was getting paid (so absolutely terribly) to follow their rules. Same thing - if the Crumbl bakers don’t like the concept of displaying cookies before handing them off and having to remake bad ones, then they have every right to leave. It’s the policy of the company.
that looks horrible jeez
I got a blueberry one a few weeks ago with a tiny sneeze of icing and no toppings and took it back. they tried to ignore me until i finally was like '???'
(I know it’s not a lot), but the workers get paid on the hour regardless of what they’re doing (plus tips nowadays!). So if their time is being spent redoing a cookie they made a mistake on, it doesn’t make a difference. But do customers get paid on the hour for having to drive back to a store? Nope! So you’re good for speaking up 🙂
yea that looks gross. don’t be afraid to bring it to their attention when it’s for a legit reason. it’s only complaining if it’s obnoxious and not warranted. so don’t feel bad for just bringing it up, bc that’s not what you paid for
Whomever made that cookie either doesn't care or they were extremely busy.
A million percent right.
I stopped going to crumble after there cookies always seemed to be raw and the prices were ridiculous but when I saw a you tube video of the owner of crumbles being an absolute douche canoe I was done. And you’re right the poor workers get paid nothing.
that is one sad looking cookie
Yea
Eesh, how is it supposed to look? Another reason Dirty Dough is better. I don't understand how this happens.
We are all overpaying for a niche cookie that is supposed to be super decked out. If it’s not to the standard and doesn’t match the advertisement then damn right you should complain. Just don’t make a habit of it, would be worried they spit on ur cookie next time lol.
People who work at crumbl and fuck up making cookies have no chance of doing well at a real job where there are actual consequences for mistakes..
Yes you are, holy moly that's bad *
Yes, and what the hell is that?
Absolutely
yes. These cookies are quite expensive.... I'm sure they wouldn't mind getting you another one as long as you aren't a Karen about it.
Don’t feel bad if it doesn’t look right to you!! It’s your money and food!
Uh yeah it looks like sick
[удалено]
What?! Why would you say something so racist?
I'm black, so it's fine.
Things that are unnecessary, vulgar, rude, or offensive