Nooooo! I ordered mine on 4/11 and JUST last night I sat there for 30mins debating on canceling. After much thought and frustration of LG customer support, I decided to just cancel and not worry about it since I’ve been charged for over a week with no hint of any shipping dates even after calling. “Call back next week.” *one week passes* “It’s on back order”. RIP. Can we just agree that LG communication is the worst so I can feel better? Also - enjoy your new OLEDS.
Yeah LG's customer reps seem to have been giving out terrible info. As a rule of thumb though, customer service never really knows what is actually going on regarding stock amounts (for the most part). Some companies are better than others but reading the responses this last week led me to believe they have zero clue. Ranges from 2-3 weeks to July. And now a huge chunk ships out. Like what?!?!
Yeah I agree!! But after waiting over two weeks with 0 updates and a fake original deliver date of 4/15, I just got tired of it and figured it’ll take longer. I even hesitated to call support since I knew they wouldn’t be able to give me any accurate estimates. Definitely my mistake but it’s still funny to me that I canceled my order literally 3 hours before my shipping label was produced haha. Oh well. Life goes on, oled gaming isn’t everything but I’m DEFINITELY jealous that you’re getting yours soon - with that said, I really hope you enjoy it :)
Totally get it. The blame falls on LG 100%. They should be able to let people know realistic timelines. It's 2024 and we have [FLAME THROWER ROBOTS](https://www.youtube.com/watch?v=rj9JSkSpRlM) for crying out loud.
At the end of the day it's not a huge deal. At worst you just have to wait a bit. No big deal really. I usually keep monitors for like 5-8 years. What's a couple months really?
Love the link lmao, and exactly! Feeling better already! Thank you (: hopefully new order isn’t a couple months though hahaha but at this point, seriously considering grabbing a 42” oled c3/c4, and just calling it a day. We’ll see!!
Why would you cancel if you wanted the monitor? You are looking at guaranteed longer wait times if you decide to go for QD Oleds and the asus version of the WOLED isn’t getting released for months. Even if the shipping got delayed this is still the fastest way to get a 4K 240hz today
I think their customer service reps (like a lot of CS reps) are just completely in the dark with these things. I always take what they say with a massive grain of salt and instead lean on my past experiences with preordering as a whole.
Yea and that’s understandable but they could of at least gave us a heads up about the status of our orders like I hit them up took 2 weeks to reply to say it’s back ordered lol but we good now tho finally shipped
Ordered the 19th, site and order confirmation said shipping will begin on the 19th. Order stuck on processing until today, changed to awaiting shipping. Just checked fedex app and a label has been created! The charge on Amex has disappeared so I suspect it will be charged shortly! Hopefully in time for cash back!
Just got notification of shipping label from FedEx app.
Originally ordered 4/21 w/ 15%+20% discounts & some cashback.
Should be here Tuesday or Wednesday.
Ordered 4/25 (yesterday) from LG, FedEx tracking shows that the monitor has shipped! Amazing!
Edit: My bad, was looking at the wrong package - it's still at label created (the accessories had shipped)
Dang really? I ordered on the 17th and didn't get a shipping confirmation. Though it does say awaiting shipping with no option to cancel. Must be other things going on behind the scenes
A lot of us had the change to "awaiting shipping" very recently. Those same redditors I was conversing with over the last week had theirs changed and shipped today. Yours might be in the same batch but just couldn't get out today.
Yes mine is def on its way based on FedEx tracking. Left Cali this afternoon/evening. Seems like they shipped a lot out today and may not have been able to do them all. Possible Sat or Mon for new updates for people that preordered in the last 2 weeks that do not have shipping yet is my guess.
I just double checked again - I was looking at the package for the accessories from the order! The monitor shipment has a label created for FedEx, but mine hasn't shipped yet
The Heca(ZipCode) for 15% off code that you could stack with the additional 20% off for ordering 3 items (add HDMI cables) & 12% from top cashback along with CC cashback.
Mine did too. I ordered mine on 4/14 and just got a FedEx notice that my monitor has shipped and should be arriving on Tuesday the 30th. Glad I do not have to wait till the estimated date of sometime in June/July that the LG representative gave.
I believe you just have to create an account with FedEx. The account should have your correct name and address. Then whenever you get any package through FedEx that is coming to you and your address, you would get an email notification from FedEx.
No, they are super conservative with the shipping ETA to temper expectations. They are fully aware of where that container ship is and when its estimate to arrive. The super late ETA is there as a buffer.
I get that but some people on here were reporting that they were told June/July which is outrageous. Maybe some reps just like messing with people becuase saying it could take up to 3 months is a bit beyond conservative. Either way I'm happy everyone is getting theirs much sooner thank expected overall. Should help those that preordred very recently too!
Yeah I know they gave those super delayed ETA's but people here must be new to this preorder thing. Every CS agent you speak to will give you a different answer, they have no clue.
The same thing happened and was said when the 27" was launched early last year. Lots of preorders, no ETA or super late ETA and then they just shipped out of nowhere way ahead of schedule.
Totally agree! Good lesson in that CS agents are almost as in the dark as we are with product stock and timing. Wild to say but is so often true. It's often more informative to listen to the chatter of the community more than anything.
Ordered mine from LG.com on 4-14-24 (with heavy discounts) and it shipped today as well! Should be here early next week. It's coming from California delivering with Fedex 2-day air.
Super pumped!
Hah. I already commented in another thread, but the one I ordered from LG's website on April 16th is coming on Monday the 29th (Fedex) and the one from BB I ordered a couple of days ago is coming on Tuesday (UPS). My "cancel order" didn't take with LG! Oh well.
I'll return the one to BB on Friday, as it's just down the street from me. Anyone on O'ahu want to buy it at cost (w/ 4-year GeekSquad coverage) before then? Lol
Welp, guess LG didn’t take my order cancellation. Now I got an AW3225QF and now the LG arriving Tuesday. Hopefully I can return it without a restocking fee. x.x
I cancelled yesterday, it says cancel pending. idk whats going on. it says awaiting shipment. but no shipping yet. now my fo32u2 is shipping already and coming next tuesday. idk what to do. maybe have them both if they both come.
FWIW, I canceled a day after I initially ordered on the 4/16. Didn’t ship till now, but never got successfully canceled - it always just showed pending.
I also tried cancelling after I heard the LG might be on backorder for a while, but it never got cancelled. It said cancel pending for days and then it finally shipped lol. Weird thing is that it now says my return window is closed even though it just shipped today.
Does that HECAxxxxx (x being zip code) still work? My previous code no longer works but now that I am ready to commit… lol DANG. BestBuy sold out instantly too.
Hmm… I wasn’t logged in, tried HECA22222 (1-9) attempts and no go recently. Maybe case sensitive/I’ll keep trying then. Not sure what 20% deal you mean, more discounts?!
(BestBuy would be ideal for their 4Y $160 warranty but THAT plus no discounts def makes it more expensive…)
Same situation, didn't expect both to suddenly come out at the same time. I'm satisfied with the Gigabyte monitor. These things come in humongous unwieldy boxes, returning gonna be a hassle. Are you planning on keeping both?
Ordered on 4/13 and it's finally on it's way!
Same here! I'm so hype!
Nooooo! I ordered mine on 4/11 and JUST last night I sat there for 30mins debating on canceling. After much thought and frustration of LG customer support, I decided to just cancel and not worry about it since I’ve been charged for over a week with no hint of any shipping dates even after calling. “Call back next week.” *one week passes* “It’s on back order”. RIP. Can we just agree that LG communication is the worst so I can feel better? Also - enjoy your new OLEDS.
Yeah LG's customer reps seem to have been giving out terrible info. As a rule of thumb though, customer service never really knows what is actually going on regarding stock amounts (for the most part). Some companies are better than others but reading the responses this last week led me to believe they have zero clue. Ranges from 2-3 weeks to July. And now a huge chunk ships out. Like what?!?!
Yeah I agree!! But after waiting over two weeks with 0 updates and a fake original deliver date of 4/15, I just got tired of it and figured it’ll take longer. I even hesitated to call support since I knew they wouldn’t be able to give me any accurate estimates. Definitely my mistake but it’s still funny to me that I canceled my order literally 3 hours before my shipping label was produced haha. Oh well. Life goes on, oled gaming isn’t everything but I’m DEFINITELY jealous that you’re getting yours soon - with that said, I really hope you enjoy it :)
Totally get it. The blame falls on LG 100%. They should be able to let people know realistic timelines. It's 2024 and we have [FLAME THROWER ROBOTS](https://www.youtube.com/watch?v=rj9JSkSpRlM) for crying out loud. At the end of the day it's not a huge deal. At worst you just have to wait a bit. No big deal really. I usually keep monitors for like 5-8 years. What's a couple months really?
Love the link lmao, and exactly! Feeling better already! Thank you (: hopefully new order isn’t a couple months though hahaha but at this point, seriously considering grabbing a 42” oled c3/c4, and just calling it a day. We’ll see!!
Why would you cancel if you wanted the monitor? You are looking at guaranteed longer wait times if you decide to go for QD Oleds and the asus version of the WOLED isn’t getting released for months. Even if the shipping got delayed this is still the fastest way to get a 4K 240hz today
Finally shipped coming April 30th LG was playin games with us lol
I think their customer service reps (like a lot of CS reps) are just completely in the dark with these things. I always take what they say with a massive grain of salt and instead lean on my past experiences with preordering as a whole.
Yea and that’s understandable but they could of at least gave us a heads up about the status of our orders like I hit them up took 2 weeks to reply to say it’s back ordered lol but we good now tho finally shipped
I have an unexpected FedEx package that just shipped. I wonder if it’s this monitor?
If you have a FedEx account you might be able to see how much it weighs. If it's 29lbs then it's the monitor! Mine just shipped out today.
29 lbs, it is.
There ya go! :)
sameeee
From Fontana CA?
yup and I just checked on the fedex website Department Number says: 32GS95UE-B.AUS its coming!
Mine is shipping from NJ, I also live in NJ, but yes, unexpected, fedex label created, not shipped quite yet.
Bruh I live in NJ too but mines coming from CA 😔
Interesting. That means there's two batches shipping. East/west coast.
Got shipping info from LG, Best Buy shipped too. Was going to cancel LG once BB shipped...
Ordered the 19th, site and order confirmation said shipping will begin on the 19th. Order stuck on processing until today, changed to awaiting shipping. Just checked fedex app and a label has been created! The charge on Amex has disappeared so I suspect it will be charged shortly! Hopefully in time for cash back!
Just got notification of shipping label from FedEx app. Originally ordered 4/21 w/ 15%+20% discounts & some cashback. Should be here Tuesday or Wednesday.
LG chads eating good tonight
Yes sir! 😎
Actually mine hasn't shipped yet. But I'm happy for everyone that did.
Hopefully soon 🤞
Ordered 4/25 (yesterday) from LG, FedEx tracking shows that the monitor has shipped! Amazing! Edit: My bad, was looking at the wrong package - it's still at label created (the accessories had shipped)
Dang really? I ordered on the 17th and didn't get a shipping confirmation. Though it does say awaiting shipping with no option to cancel. Must be other things going on behind the scenes
A lot of us had the change to "awaiting shipping" very recently. Those same redditors I was conversing with over the last week had theirs changed and shipped today. Yours might be in the same batch but just couldn't get out today.
Did yours ship out today? Hopefully isn't just stuck somewhere
Yes mine is def on its way based on FedEx tracking. Left Cali this afternoon/evening. Seems like they shipped a lot out today and may not have been able to do them all. Possible Sat or Mon for new updates for people that preordered in the last 2 weeks that do not have shipping yet is my guess.
Yep, my LG page shows Awaiting Shipping but my FedEx app shows it's already on the way Edit: wrong package, monitor still at Label Created
I read that could happen too. No alert from LG at all and then it just shows up lol
Would you get an email from Fedex? I don't have either even though it shows awaiting shipping status, no cancel option, and my card has been charged.
Didn't get a FedEx or LG email, but it shows in the FedEx Delivery Manager as "On the way"
Signed up and found out mine is on the way too!
I just double checked again - I was looking at the package for the accessories from the order! The monitor shipment has a label created for FedEx, but mine hasn't shipped yet
I ordered today 4/26 & mine shipped same day with delivery for the 30th. I also used all the promos, so I got about $600 off the monitor.
What promos?
The Heca(ZipCode) for 15% off code that you could stack with the additional 20% off for ordering 3 items (add HDMI cables) & 12% from top cashback along with CC cashback.
Heca does not seem to work anymore, does anyone have one working?
I'm not sure if they may have removed it. I used it earlier though.
If it doesn't work, ask CS for a code.
Try HECA94941
Don’t think it means anything. I’ve had awaiting shipping status and greyed cancel button for 10 days now. Edit: Just got shipping info in email xD
LG monitors (no pun intended) this sub, confirmed lmao
when did you order?
April 15th 9am est
When is yours supposed to arrive? I didn't get my email yet but mine says awaiting shipping and can't cancel anymore as well.
04/30. You might’ve missed the wave :/
I ordered on April 17th so I shouldn't have. Seems like people who ordered later got thiers shipped out
Yea maybe. Could also be based on region for when it ships, not sure.
Mine was uncancellable within an hour of ordering.
Mine just shipped. Ordered 4/12
Mine did too. I ordered mine on 4/14 and just got a FedEx notice that my monitor has shipped and should be arriving on Tuesday the 30th. Glad I do not have to wait till the estimated date of sometime in June/July that the LG representative gave.
Same. No email yet, but the FedEX app estimates Tuesday too.
How are y’all getting fedex notices? Like how does it link?
I believe you just have to create an account with FedEx. The account should have your correct name and address. Then whenever you get any package through FedEx that is coming to you and your address, you would get an email notification from FedEx.
Nice. It worked, and label created for it. Thanks
My order just shipped! Ordered on 4/14
I think they got scared of potential mass cancellations after stock from the other companies are opening up.
No, they are super conservative with the shipping ETA to temper expectations. They are fully aware of where that container ship is and when its estimate to arrive. The super late ETA is there as a buffer.
I get that but some people on here were reporting that they were told June/July which is outrageous. Maybe some reps just like messing with people becuase saying it could take up to 3 months is a bit beyond conservative. Either way I'm happy everyone is getting theirs much sooner thank expected overall. Should help those that preordred very recently too!
Yeah I know they gave those super delayed ETA's but people here must be new to this preorder thing. Every CS agent you speak to will give you a different answer, they have no clue. The same thing happened and was said when the 27" was launched early last year. Lots of preorders, no ETA or super late ETA and then they just shipped out of nowhere way ahead of schedule.
Totally agree! Good lesson in that CS agents are almost as in the dark as we are with product stock and timing. Wild to say but is so often true. It's often more informative to listen to the chatter of the community more than anything.
Ordered mine from LG.com on 4-14-24 (with heavy discounts) and it shipped today as well! Should be here early next week. It's coming from California delivering with Fedex 2-day air. Super pumped!
Hah. I already commented in another thread, but the one I ordered from LG's website on April 16th is coming on Monday the 29th (Fedex) and the one from BB I ordered a couple of days ago is coming on Tuesday (UPS). My "cancel order" didn't take with LG! Oh well. I'll return the one to BB on Friday, as it's just down the street from me. Anyone on O'ahu want to buy it at cost (w/ 4-year GeekSquad coverage) before then? Lol
Welp, guess LG didn’t take my order cancellation. Now I got an AW3225QF and now the LG arriving Tuesday. Hopefully I can return it without a restocking fee. x.x
I cancelled yesterday, it says cancel pending. idk whats going on. it says awaiting shipment. but no shipping yet. now my fo32u2 is shipping already and coming next tuesday. idk what to do. maybe have them both if they both come.
FWIW, I canceled a day after I initially ordered on the 4/16. Didn’t ship till now, but never got successfully canceled - it always just showed pending.
I also tried cancelling after I heard the LG might be on backorder for a while, but it never got cancelled. It said cancel pending for days and then it finally shipped lol. Weird thing is that it now says my return window is closed even though it just shipped today.
Does that HECAxxxxx (x being zip code) still work? My previous code no longer works but now that I am ready to commit… lol DANG. BestBuy sold out instantly too.
Heca plus the 20% deal worked when I tried it yesterday just to see. had to be logged out for it to work
Hmm… I wasn’t logged in, tried HECA22222 (1-9) attempts and no go recently. Maybe case sensitive/I’ll keep trying then. Not sure what 20% deal you mean, more discounts?! (BestBuy would be ideal for their 4Y $160 warranty but THAT plus no discounts def makes it more expensive…)
Logout or make new account and use your zipcode for the heca code. Worked for me when i was testing it.
I ordered mine on the 9th. It just shipped. Will be here on the 30th, same time as my gigabyte QD-OLED. Will post side by side shots later. 🙂
Same situation, didn't expect both to suddenly come out at the same time. I'm satisfied with the Gigabyte monitor. These things come in humongous unwieldy boxes, returning gonna be a hassle. Are you planning on keeping both?