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Niwde101

Yes you can reset it as many times as you want. If he gives you Tangem 2.0 then you can use a seedphrase option.


Agenda_Auditor

Okay thanks, good to know. I would use the Tangem app on *my* phone to do the reset? Yes, its the 2.0


Niwde101

I assumed he gave also the passcode for the app, so yes.


Boo0ger

Passcode is not necessary if you have the set of cards


Nezzee

Unless they disabled passcode recovery, which is possible on the 2.0 cards. If they didn't, just need to make sure you reset the passcode on all three cards before resetting them.


Boo0ger

100% this. It might be a pain, but go through attaching each card, reset passcode, then go through each card again to reset to factory setting. You’ll end up with 3 blank cards that are ready to go


Agenda_Auditor

So, reset passcode on all 3, then, reset card on all 3.. Good to know this, thx. I'll be picking them up this Sunday, will stop back here when I do this and let you know how it went.


Agenda_Auditor

Okay, will do.


Agenda_Auditor

That's good to know. He probably forgot the pass code or if he wrote it down, tossed it.


cmcchunk

Just make sure to reset each card.


Agenda_Auditor

got it...thx


anatangem

Hey! I would say, best thing to do, especially is since there is no crypto on it, is just to reset everything to factory settings just in case. That way, you get a brand new wallet, you can set everything up from the beginning and be calm knowing only you have access. Here is a guide for you! [https://tangem.com/en/blog/post/how-to-reset-tangem-wallet/](https://tangem.com/en/blog/post/how-to-reset-tangem-wallet/)


Agenda_Auditor

>Thank you Anatangem, that's a big help!


anatangem

No problemo! Glad to help thats kinda what this subreddit is all about right? 🙌


Kentot_Kerensky

Banger!


Agenda_Auditor

Aye!


CapoOfCrypto

Tangem is terrible. Pray you don’t have any tech issues they have the absolute worst customer service if anything goes wrong. Use Onekey instead. Much better tech and support


Orca-maki

To balance that: my experience is that they take about 24 hours to reply and respond to further information in under a day. Respond to email and web channels. And problem was my own error and inexperience.


Agenda_Auditor

Oh no! Thanks for the warning. Now I'm a little worried though.


DarthLiberty

Don’t listen to him.