T O P

  • By -

LoveRuckus

Never cancel. They’ll give you money back for a long enough delay.


Gracielle17

I cannot believe this, walking for two hours. That's wild. How much was he getting paid for this delivery? Why somebody will want to walk that far for pennies? Damn, I have a lot of questions!


Personal-Primary198

Probably wasn’t actually walking, but skirting Ubers car requirements in some way


Alpha_Delta33

If he wasn’t walking then why is it taking him 2 hours to get there?


st4rdustd

Bc it's still considering him as walking so that's how it calculates the time, he's going to be walking at roughly 45 mph and get there a lot quicker tho, lol. (hopefully). I was also dumbfounded at the idea of them walking four hours for mere pennies until I remembered people select walking to avoid insurance requirements. 🤦🏻‍♀️


Personal-Primary198

That is just Ubers estimate based on him actually walking (which I doubt he is)


Logic_Begets_You

Cheaper than driving & maintaining a car.


Gracielle17

Cheaper but worth it? It's going to be another two hours to come back. It still doesn’t make sense.


AreJewOkay

Some people do it for the love and not the money


DFW_Panda

I'm guessing at least Uber will earn money from the order. Maybe the restaurant and the driver, err, walker as well, but definitely Uber will. Not surprisingly, the party which gets to make the decision to refund or not is the party who gets the lions share. Uber B Shady.


RusticByDesign

I highly doubt the "driver" well..walker got anything from the cancelation. I've had someone cancel their order while I was on my way to pick it up after uber doubled my pick up to 2 people instead of one for a $35 order but that person was the second pick up. They must have not liked their estimated arrival time. I was ticked because their order would have been $16 in my pocket had I been able to deliver it at a time they were okay with. But I get that they didn't want to wait long....but to be fair it was like 2:45am and it said they probably weren't gonna get it until 3:25 am / 3:30 am. Still, I didn't receive anything from the order once they canceled it. I was about to pull into the parking lot to go through the drive thru too. 🤣😅


LoquatAutomatic5738

Why would they offer this to someone on foot???


Paradoxdoxoxx

Probably someone registered as on foot but delivering in a car, to avoid car insurance or any other fees.


jamoisking

I’ve seen this happen with bike drivers before


DFW_Panda

And Uber could easily spot these "on foot/bike" deliveries that travel at an average speed of 20 MPH, but they don't want to. Uber's thinking is better to have 10 deliveries by an unlicensed, uninsured, driver who claims to be a walker than to have no deliveries at all. Oh, heaven's to Betsy, to ever have to pay a surge b/c of too few drivers.


Any_Masterpiece9920

They do spot it and deactivate accounts. It’s easy to get around


HotelTrivagoMate

I honestly have no idea


servbot10

I've had several of these types of orders delivered in the past, it was someone in a car but it showed them as walking in the app. I asked one guy about he said it was related to car insurance rates.


undeadw0lf

just a little insurance fraud


RusticByDesign

🤣 Hey, insurance rates aren't cheap nowadays and every penny saved is worth it in the grand scheme of things, right?? I pay $300 for 2 cars to have full coverage, one of the cars is over 10 years old.


Tiny_Anteater_785

That’s what I pay for 1 and it’s from 2016


caiinee

thats what i pay for a 05 caddy lmao


BobSagieBauls

Respect to that legend that was willing to walk but yeah no


Right-Shelter

Can’t miss leg day


creamofpie

At that point just drive to him by taking like 3 minutes


Jlt42000

Charge it back through your bank or cc, that’s theft.


xMyDixieWreckedx

It is clearly stated on the app you will be charged the full amount for cancelling before you cancel. This shouldn't have been a surpeise to OP.


Jlt42000

If you pay for a service and don’t receive it as expected, you’re entitled to your money back. Now if they waited until after the received the cold food, it might be more on them, but they acted right away. I know I’m going to rightfully pursue a chargeback if they refuse my refund on what shows a 2 hour delivery from a few miles away.


HotSir3342

Not how it works. It’s laid out in the terms. OP would have gotten their money back if they waited until it was marked delivered late. Since this was already made by the restaurant if Uber refunds the customer they would lose the money.


Jlt42000

That’s absolutely how it works, they can ban me from their platform, but they have no legal claim to my money if they don’t perform the service requested. I wouldn’t continue to be a customer from a place that stole from me anyway.


HotSir3342

It’s in the terms. They did what was expected. They matched you to a delivery person. The order was never late because it wasn’t marked delivered. This was just an estimate that could have been completely wrong.


live_free_or_TriHard

u/Jlt42000 is right. you can't screw someone over just because "it's in the terms". if apple puts "we own your soul" into the long TOS and no one reads, it's not going to hold up legally in court. CC companies win this every time.


TheActualOG420

Except Uber and doordash has a team of lawyers ready to fight for them. Do you? No, you don't.


live_free_or_TriHard

very american of you


Jlt42000

If it’s wrong, it’s because they have an uninsured driver out there claiming to be walking, I didn’t pay for insurance fraud. I’m not worried about their terms, just because it’s in their terms doesn’t make them entirely legal. corporations obviously don’t want you to charge back for their mistakes.


HotSir3342

Uber allows bicycle delivery. The mistake was never made because it wasn’t delivered late. It was never delivered because they cancelled. Uber can easily deny this chargeback


Jlt42000

The mistake was made when they showed a delivery eta 2 hours out when the consumer is paying for delivery now or within a reasonable time frame. They saw they weren’t getting what they paid for and rightfully requested a refund.


HotSir3342

No it wasn’t because it hadn’t arrived late. You’d have to wait until it was actually late.


TheActualOG420

No, it isn't


Showny16

Your I-95 south is showing. 🫣


PPeppaBig

Halifax Road too🤣


uraparasocialweirdo

NOOO NEVER EVER CANCEL! Let the time phase out then talk to a CSR 😭


RememberTheMaine1996

Yeah you forget it and make food at home and pretend you never ordered. Then in 2 hours you complain it took 2 hours to arrive


blutrache666

Not sure about Uber, but when weird stuff like that happens on DD or Skip, contact support, do not just cancel. They can see the same updates on their end and can often help, reassign the order etc. Flat out cancel gives them a free pass to just take your money.


-Insert-CoolName

I love how I said pretty much the same thing and got downvoted to hell.


WhisperedEchoes85

Welcome to Reddit. I've made the same comment on two different posts regarding the same exact issue. Same results -- one upvoted, the other downvoted 🤷🏻‍♂️


-Insert-CoolName

u/: \*uses common sense, grounded in reality\* Reddit: \*Pitchforks\* Also Reddit: "Why can't we have more sensible people like this"


[deleted]

I have no idea why people still use Uber They fuck their drivers They fuck their customers


SCP-Agent-Arad

And themselves. They aren’t raking in money like people think. They’re operating at a loss. Literally in ten billion dollars of debt now.


ATLien-1995

Where are you seeing those numbers? Looks like they made a decent amount of money in the last Q of 2023 https://preview.redd.it/2et2djc09wtc1.jpeg?width=1290&format=pjpg&auto=webp&s=4f9f5d5061ba28eae72eaaee829b1a0b91adcaa3


bs-scientist

Uber Eats, grub hub, door dash, all of them are hemorrhaging money. But that is according to plan. They outcompete smaller companies and either buy or merger. As expensive as it is, right now is the cheapest a service of this nature is ever going to be. They’re still in their infancy stages were they are spending incredible amounts of money on advertising and lobbying. Yes, they bring in an absolute shit ton of money. But that money is spoken for before they even receive it.


ATLien-1995

Yeah they have about 11 billion in debt but in 2023 they operated at a billion in the green. Debt isn’t always a bad thing. It can afford opportunities to you or me we otherwise couldn’t have like buying a car or a house. But it can also be an abhorrent thing. Dont really know enough about Ubers finances to say if they’re moving in the right direction for good or not.


HotSir3342

Because most of the time the transaction goes smoothly. Rarely does anyone go online to post about how their delivery went as expected.


KataN_A

Exactly. The posts here are pretty much the outliers that share their stories when their order gets screwed over.


Grung7

This is how Uber finally achieved profitability in Q4 2023. By blatantly fucking drivers and customers over.


OkaySir911

My credit card pays for uber one and i only use it when there’s deals that make the uber price the same as in store. Works for me


IcyTheHero

So you’re just okay with using services that actively fuck both their customer base and their contractors?


OkaySir911

Yeah. Usually doesn’t fuck either party. If some drivers feel they aren’t getting paid enough then it’s lucky they are usually located in free countries. Lots of drivers do find this prosperous. Likewise some buyers are fucked and others sometimes benefit like me with my deals. Is how the world works. I’m sure the chip maker that built your phone or computer us getting more fucked over than you and yet here you are


IcyTheHero

Well there’s a bit of a difference, there is no phone available in the Us that offers 100% without a doubt ethically sourced cobalt, if there was, I’d be interested in getting one, as it is terrible that most of what is mined is done with hands, most likely children’s hands, and not machines or tools. I do agree that it is hypocritical of me though, and concede. You do raise a good point as well, for every driver that feels like they are getting screwed there’s one that just made a rent payment with the help of whatever delivery service it is, so i apologize.


Big_Yogurtcloset_881

They are doing deep sea mining for cobalt now


IcyTheHero

I appreciate you letting me know, I’ll look more into that. I also have since learned that you can use the Fair phone in the Us although at 2g, so I was definitely talking out my ass, and need to do more current research


OkaySir911

Phones are kind of needed in today’s society so i understand the need even if there were ethical issues. Uber eats not so much so i kind of mis equated them perhaps. But i tip well not much more to do


WalmartSlimGuerilla

what services do you use that don’t?


IcyTheHero

I guess that depends on what we define as fucking their customer base and contractors. I don’t personally use any delivery services, as I don’t mind driving 5-10 mins to get food if I decide to not eat at home. I don’t really use any services that require contractors either so? I guess none based on what I said earlier.


GIRTHYssserpent

I thought it was cheapest


redditor0xd

Uber walker should have just hitchhiked to the drop off location


Content_Ad_5215

omg this happened to me too, i posted it on here a while ago 😭 he was walking and 90 mins away.


SuperMadBro

Always wait a few min before you do that. Lots of people lie about what they are using for transportation to get certain types of orders. Like people in cars who only want to go 2 miles ect


KataN_A

Same. Had an order in the city and the driver was supposedly on a bike. I even texted them to confirm since the estimated drop off was pretty late compared to what I was told before confirming the order. Turns out he was in a car and arrived a little earlier than estimated.


THICCPOGGS

The fact they will let someone walk your food for 2 hours XD. Thats about how long it takes for for a lot of food to become completely ruined lol


Oraxy51

It’s not even safe after 2 hours for most foods at least in a food handlers laws and regulation. Heck when I toured a Hello Fresh/Factor warehouse they expressed very strongly how important it was to temperature check everything and the moment an alarm went off that indicated something was exposed, contaminated or no longer safe temperatures shit was tossed. It’s easier to pack a whole new box than to deal with getting people sick. (It was orientation for a job but I wasn’t cut out for it and an office job on top of it) Meanwhile I’ve found moldy strawberries in the produce section at Walmart, so there’s that.


MyGirlSasha

Well then they would be absolutely horrified to know what happens to those Hello Fresh packages on the way to being delivered. I can't speak for how they are handled or stored before I pick them up to deliver, but on a 35 package route, about half of them will have sat in my car for at least 2 hours, nevermind how long they sit on the customer's porch before they're finally brought inside.


Broad_Boot_1121

Well those come in insulated boxes with ice packs so it can last awhile


[deleted]

[удалено]


MyGirlSasha

Yeah, I could see that. But at the same time, you would think Hello Fresh would want to know exactly what happens with their product, from warehouse to table and correct any issues like that.


dustyb00ts

All uber eats in my area are doing this, then they show up ten minutes later spamming your phone asking where you are in someone elses car. I was told its so they dont have to have proof of insurance.


SierexFenix

Increase the size of your "pen" so you don't have to scribble scratch over locations... Pretty sure anyone who cared to know, can see that is the i-95 s.


Ridindirtyclean

Definitely somewhere in Virginia


Mad_Max8706

Looks to be around South Prince George, Virginia


Dolo12345

It tells you cancellations cost the full amount. All you had to do was request a new driver from support.


Nimbus_TV

It says, "heading your way." That means the person has the food already. You can't ask for a new driver at that point.


HotelTrivagoMate

I already got a full refund


Comfortable_Ad148

Then what’s the point of your post


ikindapoopedmypants

Idk it's kinda funny and a little wild that someone who is walking accepted this order lmfao


Lost-Service5076

Let ppl vent


SeaAd3909

I am so beyond why you’re getting downvoted. As if these folks wouldn’t be upset over the same thing. Glad you got your refund


incognito_vito

Petersburg VA


Old_Difference841

Why you scribbling at all your road and landmarks? No one gives a shit 😂


bbeal768

Well ain’t that a waste of a time for the driver, er should I say pedaler 💀😂


aerowtf

walker


Haykan99

Why the fuck is he walking


ExpiredFetusNectar19

I've noticed people who don't have a license will either be a passenger or still drive, but tell Uber they're on bike


bjzy

They should call a Lyft


unfadable_

Pay Lyft $20 to make $4 no tip on UE, where do I sign up!


PrincessH3idiii

This happened to me but it was McDonald’s 😳


KOWguy

If you're THAT concerned about people ID'ing where you are, you think you'd do a better job censoring.


DreadlyKnight

He didn’t even try lol


Showny16

It likely was a car that has yet to be approved.


LaLoca305

LMAOOO 119 HELL NAH😂😂😂😂


Potato417

Lmao


LegalChicken4174

Well … when Ubereats pays their 1099 independent contractors like shit then I anticipate most of these resort to bikes and walking. Just had that happen to me three times. Guy came in a bike after 30 minutes of peddling and he said “I don’t care about the tip. Uber now pays me well for being on a bike.” Straight threw my food away after it was soggy and gross. Uber eats support? = “sir we apologize about this but your food was delivered.” Want to fight it? Charge back. Then never use the service again since it’s crappy.


BobSagieBauls

Hmm it’s about to be bike weather in New England and I have an electric bike. May have to do this. Also not paying for gas will be big


TheThrillist

I’ve been doing it in Boston on a scooter. Staying right around the city will make you a lot more(I did okay in the Cape as well but it was peak season so can’t speak for other times). It’s not bad. Keep in mind though that I’m saying that as someone who just does it as a little incentive/motivation to get outside and exercise for my mental health(Depressive Disorder and ASD), and not as part of my legitimate income. It all just goes directly into my hobby/vacation/recreation fund, and I’ve been able to do a lot more fun stuff because of it. So, if you’re just looking for a little extra cash rather than a full time salary it’s a good option.


BobSagieBauls

I live in Newport RI I’m gonna try using my bike then. A lot of bikers have the insulation pack I’m now wondering if they’ll send one or how much


TheThrillist

I had to pay for an insulted bike bag(it was like $50 but it’s been a game changer and really helps make sure the food is still in good condition when delivered. The drinks were a bit difficult for me without the bike bag, but that’s probably different person to person). The cost and stuff may be different for each service and it’s been a little while since I joined so there could be tons of differences I don’t know about. I don’t know how well it goes in Newport personally, but I’m sure it would still be just as good for a side gig. It’s definitely worth a shot I’d say. Hope it goes well!


BodyShampoo

Why wouldn’t he pull out of the bike? Now he could be the father of a baby tricycle. SMDH


throwaway827492959

You expect lazy mf to preorder and pick up their own food, drive thru, or make a turkey sandwich at home?


LegalChicken4174

Right lol It is what tit is


-Insert-CoolName

Also that's only a 10 minute drive. I highly doubt they're actually on a bike so I bet you they would have been there before you even got this posted if you'd have just waited a bit.


HotelTrivagoMate

They were walking not biking


-Insert-CoolName

Still, my guess is they were in a car and didn't have it updated on their app, but again, you "saw the delivery time and canceled immediately" so I guess we'll never know.


HotelTrivagoMate

Actually it was 7 minutes later that I canceled because I realized that they were infact walking


crepe4423

They weren’t walking, they were likely biking or driving.


OrgasmicBiscuit

Understand op is saying he watched the time and realized it wasn’t speeding up and confirmed they were walking or at least traveling at a walking pace


crepe4423

No one would walk 2 hours there and 2 hours back for $4. Use common sense.


moitch

It's a long walk.


Kelevrabeasley

Spent all that time trying to block out the street and highway names. Just for strangers on the internet to tell you, you live near the country club in Petersburg Va 😂


rhutton83

I'm gonna guess ur in Connecticut


LOV3BUG420

That's what I was gonna say, I'm from CT too


jaylp18

lol is ur “driver” walking?


Lumpymaximus

Maybe it wasnt that far.... by vehicle


dashlifemike

Dude took a 2 hour order on a bike, yeah that’s on your driver idk how that’s even possible tbh


HotelTrivagoMate

It wasn’t by bike it was by walking


dashlifemike

Wow that’s even crazier!


HotelTrivagoMate

Currently in the process of getting a refund


International-Ad3447

they have auto accept even when the restaurant is closed


ZayerZuck

Hey don’t you live near Halifax road west of I 95 south? We’re friends now buddy, I’m gonna come visit you at that pinpoint.


Relevant_Winter1952

I’d like to come to but I don’t get off work until 3am. Pick me up then and we will head over! We will bring sandwiches


IcyMarch5097

Did someone say party at ops house? Omw


Secure-Drawing2735

who tf are you supposed to be⁉️ SECRET SERVICE!? no one cares you didnt have to take all that time censoring


23diamond_

Was the restaurant 2 hrs away? I would say it's your fault if so, but if it's close and says 2hrs because of the walking, that's fucked.


SuswayTM

It looks like it wasn’t 2 hours away but the Uber eats “Driver” was walking as his form of transportation


Ok_Impression_922

This is a thing 🤔. What the actual hell?


st4rdustd

Is that shit serious ?!? Somebody would be willing to walk four hours to deliver food and make literally a few dollars ?! I understand *maybe* if you're in the city and you're a couple blocks away, but... This ? 😳🤯


st4rdustd

Ok nevermind I forgot people select walking to avoid insurance requirements. Smh. I was bugging 🤣


Different_Book_4690

all you got to do is look at his map realize the distance and how rural it is and from there understand he no where close to anyone or anything edit he is a teenager well


babygotbandwidth

This happened to me once…they showed one delivery time, then provided another, much longer time once accepted. I immediately cancelled and had to harass them to refund me. Such a joke.


EPURON

The fuck is wrong with UberEats, he’s not even biking.


DreadlyKnight

The blurring here was awful we can clearly see everything even just i95 makes it easy… do a better job and just blurr everything but the fact they are walking and the time stamps. Either way, contact support that you refused to wait two hours for your food


HereToKillEuronymous

And Halifax.


capacake

Happened to me once, if you can dispute it with your bank I got my money back after explaining what happened + uber never responded to them


BigPresentation8587

I use to have car and now I don’t. So when I need to make some quick cash I walk too, I don’t take anything too long. 0.9 miles is as far as I go and I walk that in 16 mins. And still get tipped even more than the original amount. But, I know my area really well. And walk super fast. It sucks tho


Dan999C

With everyone knowing where you live, I wouldn’t worry about that sandwich anymore 🙃


Working_Tea_4995

O yeah? Random redditors are going to do what?


meowmixplzdeliver1

Absolutely nothing lmao. Make a post at worst


username_____69

You would be surprised as random redditors are actually regular human beings


[deleted]

[удалено]


UberEATS-ModTeam

Your post/comment was removed for violating Rule 1: Be Civil - Be Professional. Username: Dan999C Banned permanently Please review all sub rules for the full details of each rule.


AutoModerator

Hello u/HotelTrivagoMate, please take a moment to review our subreddit rules if you haven't already. (This is an automatic reminder added to all new posts) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/UberEATS) if you have any questions or concerns.*


[deleted]

[удалено]


ittakeslittle

95 orders out of 100 go perfectly fine. But no one is going to make a post on Reddit about those orders.


moosyfighter

Idk about go perfectly but definitely as intended. Regardless, the fees will be pretty high but that’s just what you gotta do


yogurtgrapes

5% failure rate is pretty high tbh.


ittakeslittle

I just pulled that stat out of my ass based on personal experience as both a driver/customer tbh


al_capone420

You’re not wrong it’s insanely overpriced and the people who use it usually should not be making financial choices like $50+ on one fast food meal. I could see if you have like a guys or girls night and everyone is drunk and wants some specific fast food as a once in a blue moon type of thing. Not constantly overpaying for shitty food out of laziness


EDG33

My first try with it was in Los Angeles during COVID and I decided I wanted to order a salad from a restaurant I had purchased from many times. I'm looking at this $13 salad on their menu and it's now $16. Then on top of that there's a delivery fee and then there's of course a tip. Place was 2 mi for my apartment and my $13 salad that I would have picked up and eaten at the restaurant for $13 was now at least 25. I just went down and picked it up on my own and they handed it to me and I drove away. I just can't understand people spending all this premium to get Taco Bell or McDonald's delivered to their home. It just makes no sense.


buffaloranch

Lollllll Drivers in this sub CONSTANTLY telling people “pick up your own fucking food then if you don’t like how we do things!” Somebody finally does, and what do you know… downvotes. You just can’t win in driver subs.


Budget_Highlight_269

LMAO, this entire subreddit is dumb as fuck. Go pick up your own food if you are unsatisfied with the services.


Catman_thedude1

Bro shut tf up, tf you mean "pick up your own food if your unsatisfied with the services" the ignorance to say that shit when Food delivery services are literally made to be more convenient, you saying this shit is like saying "You shouldn't complain about something that's hard when it's supposed to be easy!" Reddit users are fucking slow. If you ordered some food and it said you'll get it in 2 hours you wouldn't be very happy about it, especially if you cancel the order and didn't get your money back 💀


BasileusLeoIII

>TFW their time is worth far more than yours


ogbobbylockwood

Tell us how. I can say the same thing when I’m working


-Insert-CoolName

And what did you expect? I'm pretty sure it warns you before you confirm cancelation that you won't be refunded.


HotelTrivagoMate

Why would I want to wait nearly 3 hours for one sandwich that would’ve been soggy by the time it got here


-Insert-CoolName

119 minutes is not nearly 3 hours. It's just shy of 2. And I highly doubt they were actually on a bike. If you would have just waited a few minutes you'd know for sure and could have contacted support from there if they clearly were biking to you. My point is this likely would have been worked out more in your favor if you would have just assessed the situation a little bit more instead of just canceling and forfeiting your money the moment you saw the delay.


HotelTrivagoMate

They weren’t on a bike they were walking. Which means they needed to take breaks and I also ordered it a while before they even arrived to pick it up.


Logic_Begets_You

They should have charged you double.


AlwaysPosted707

Were you the guy walking?


Defiant-Pitch-685

Why? What did they do wrong if they canceled immediately?


Aggressive_Drawer491

![gif](giphy|OX25cp7DL6Bt81Yb47|downsized)