they always ban ur account after you do a chargeback tho, imo it feels like a win-lose because u get ur money back but now u cant order food from the app
you can't, these companies have a way to know it's your account/or you created a new account through tags and shít. You'd be unavailable to use your account again unless you settle the chargeback
Maybe but it hasn’t let me in the past. I got a email from them about the charge back and they’d let me get the account back if i paid the amount i owed (in my case it was like $23) but that would defeat the purpose of the charge back so i just switched to doordash and for ubereats i used my ipad with different information since they ban your device as well.
Way too many people online complaining about Uber Eats not doing anything to make a mistake right. I don’t understand why people continue to use this bad service.
Damn those still look fire. I’d eat them, then do a charge back on my credit card. As soon as you mention these delivery services to your cc provider they usually will issue a charge back.
I did but i literally don’t like them so it wasn’t worth it 😭 I was craving hot honey wings lemon pepper sucks to me the other flavor was spicy Korean Q not that bad but In total I think it was like…15/20 wings
Understandable. When you got the cravings for that certain taste, and bummer.
Like subway keeps toasting my sandwich through Uber eats. Changes the taste craving. Not everyone wants their sandwiches toasted. 😋
I’ve had this happen so many times when I used to use uber eats. This is when they gifted me a free premium membership. Like how do you just NOT READ. Takes 2 seconds to read??? But I guess yall didn’t go to elementary school.
(1)Address is gone and driver is working two or three apps. (2) Driver only had one order...If drivers don't see how drivers could make this mistake, then they haven't been driving with Uber long enough or during what I call forced delivery attempts, for no money orders...Uber is trying something that the app is not equipped to handle.
THE RUNDOWN: It is an app issue, not necessarily a driver issue...Uber will give a driver 1 order to pick up and then add a second as driver is enroute to pick up the first order, but they dont give the driver the address to the second pick up right away. Driver has time to check addresses when sitting in the store waiting, but Uber doesn't display addresses until start of each delivery. Driver clears out of both pick ups because it looks like he is still in the first pick up...anyway, the separation point isn't distinct enough on batched orders, and phone is on high sensitivity setting. Some stores have numbers, not names.
This particular error happens on batched orders, (which could also be for separate stores or vendors). Driver ends up taking food to the second delivery address that was for the first address and never picked up the food for the second delivery. If Uber would be forthcoming with addresses this would happen less.
With Uber, it is more difficult to catch an error. I made a mistake on a batched order once and have almost done it on multiple occasions, when I pick them up while moving at a faster pace. I am listening and driving, not looking at my phone as I drive but checking the directions before I drive.
On this order, customer kept talking about McDonald's, at the delivery address, when he got the wrong order?????. I ONLY HAD ONE. Customer thought I must have mis delivered or ate his food... can't eat McDonald's food but.never saw his pick up, when I left the first store, so thought it was removed from the app. His name mattered at the first pick up...name wasn't on the bag, but waitress handed me the order, and his was the only visible name I saw on the app, but that name was for the second pick up, his. I called customer service after I realized something went wrong. They said I had two deliveries. What happened to the first drop off address, and what happened to the second pick up address? Most drivers can answer this in two distinct ways...next scenario
driver goes to the store expecting the second delivery that app just notified as a pick up at the same stop. Driver gets to the pick up, picks up first order, remembers the second name because it isn't visible now but second delivery is not ready. Store employee thinks driver is full of it because there is no name to see when driver shows the app to the employee. There is nit a visible accept delivery for the first delivery that was picked up. DRIVER thinks it was removed from the app, when store doesnt recognize the name given, nor sees it. Driver doesn't see it after multiple swipes.
Driver gets in the car, selects directions for first delivery and second deluvery pops up, (faster drivers will get into trouble with this one) because they will have already left the parking lot). Seasoned drivers understand the Uber app better. I Just gave you two scenarios, in which, this could have happened. Many complaining customers see drivers as thieves vs drivers doing a legitimate job
Sometimes the Uber rep calls when the driver is still active within the delivery(distance deliveries because a customer calls), but normally nobody calls the driver. Driver could be legitimately confused or just moving on because time is money, and because going back to a customer's house could become a safety issue for the driver.
Driver never knows what happened until customer comes out and says you gave them the wrong food.
Driver could have tapped all the way out of both orders, thinking one was an app error.
This is probably what has happened when a driver gets to a store and rep says order was picked up already, when it is actually still in the store
Third issue:
Uber sends the orders that they want delivered and are not forthciming about distances until order is accepted. It is almost the same with all addresses, with the encryption of distance and pay...The distance and pay is combined, but I have seen the mileage longer than what was expected too. I will re- route it to the shorter distance outside of the app.
The tipper is usually closer than the no money order. I have seen them at 0, or low cents. which is why the amount is hidden until the first delivery is made, ,or when both are picked up... sometimes, the driver still doesn't know which address had the tipper. Maybe a part of the delivery was left by another driver and customer still wanted missed food or drink.
This matters to most drivers because we can't do this JOB for free or at a loss. Nobody is picking up certain orders for that reason. This is not a regular 9 to 5. Drivers are business owners who get tax breaks like a buisness. Instead of paying drivers, Uber does what I call rapid fire deliveries for the sane reason, and that is to force a delivery acceptance. This causes driver distraction when trying to deliver orders.
UBER needs to work on the app in a way that benefits Uber Eats drivers, Uber should have address transparency before the order is acceoted and after just like Door Dash. The in app navigation needs to be a few beats faster. The dings are too high pitched, so driver can't hear directions. I switch to outside navigation to avoid the distraction.
My take:
Uber is not working on the address issue because their aim is to get drivers to take the orders of non tipping customers. Drivers actually recognize difficult deliveries and none tippers...Uber has started hiding more because now the driver doesn't visually know which customer is not tipping on the dual orders.
Believe it or not, delivery driving is a skill. Just because people drive everyday, does not mean that they are good drivers.
. Most do not want to lose their job. THINK ABOUT WHAT COULD BE CAUSING DRIVER ERROR ON Uber Eats. The app is not user friendly in many scenarios.
Not always possible, and if you don't care, so what. People always looking to blame drivers over seeing other possibilities because they have already got it in their head that drivers are faulty and doing an irrelevant job...If you didn't read my essay, stay in your box because I was venting anyway, however, free education is priceless. Author: Highly rated driver on multiple apps.
Not the card it's the bank the cards issued through and pretty sure all brick and mortar banks have a charge back fee. These online banks are good for not doing charge back fees but suck at getting money when I need it without a fee so I'll stick to my brick and mortar bank.
I work for a bank and what that person thinks a charge back fee is, is not a charge back fee. A charge back fee is when you write a check to someone, they cash it, and you don't have the money so the check is charged back. Or if you cash a check and the other person doesn't have the funds to cover it. It's never charged for a debit card purchase.
In this case, you would just file a claim and there is no fee for a claim.
Nope. Zero need for it. The entitlement of many of the drivers is laughable. And after a couple sketchy experiences a while back made me 100% not interested and I’m not the only one
Bro how do you mess up that! These drivers can’t read! I do this as a side hustle! If you see the type of people delivering your food! You’ll get off your ass and go get it 😂😂😂
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Well it might help if you took a better picture. Your picture is so close up you can’t tell if it is the wrong wings or not. I always make it very clear. Close up shots like that come off as suspicious to them I think.
Did you tip? And also, if you have complained too many times about orders or not getting things you won’t get any more refunds, no matter the reason.
With that being said though, I always double check the names on the bag before dropping off, especially on double orders.
Why would it matter if I tipped or not in this scenario ? Giving the customer their order is bare minimum service it’s not really something that gets thrown out the window for no tip orders
Well, to begin with I would never deliver a no tip order. I just wouldn’t accept it. But if you did tip, they would be more likely to go back and get it for you. But they certainly don’t have to.
But also to add, I don’t have a problem dropping off the correct orders because I know how to read names and bags. The problem is you might be getting a lot of drivers that are not reading or don’t know how to read.
Oh. Never mind. I read some of your other posts. You’re one of those ones that deserve to have food and not leave a tip. If I would’ve known about your situation and I was your driver. I would’ve brought you the whole restaurant. I’m sorry.
No. Not at all, sometimes I forget that some people have unfortunate situations. I’m being completely honest right now. I am not rich, But if you ever need something or you want me to order some food reach out to me. Also, screw your aunt. I hope things get better for you in the future.
Sorry this got lost in my notifications so sorry for the late response but thank you for your empathy, do you mind if I dm you? Not for financial aid though, I need guidance w something else
credit card chargeback
they always ban ur account after you do a chargeback tho, imo it feels like a win-lose because u get ur money back but now u cant order food from the app
You can make a new account with the same details right? I wouldn't know because I only deliver food for UE, I've ordered maybe once or twice from UE.
you can't, these companies have a way to know it's your account/or you created a new account through tags and shít. You'd be unavailable to use your account again unless you settle the chargeback
There needs to be a class action lawsuit against Uber for this kind of shit
No or in my country you can't because the account is linked to your phone number
Maybe but it hasn’t let me in the past. I got a email from them about the charge back and they’d let me get the account back if i paid the amount i owed (in my case it was like $23) but that would defeat the purpose of the charge back so i just switched to doordash and for ubereats i used my ipad with different information since they ban your device as well.
no
Way too many people online complaining about Uber Eats not doing anything to make a mistake right. I don’t understand why people continue to use this bad service.
These are usually refunded, especially since someone else would have gotten your order and put in for a refund.
Get on support for the driver taking excessive time.
If you call support and hang up after being transfered over 20 times the algorithm will determine your not a scammer.
What even is the support number? I can’t find it anywhere
1 (800) 593-7069
They change the location daily. I can't find it now.
Gotta save that bitch in your contacts cause they do really be making it hard to find
Damn those still look fire. I’d eat them, then do a charge back on my credit card. As soon as you mention these delivery services to your cc provider they usually will issue a charge back.
Looks like you got way more wings? Lemon pepper wings are so good……. Still sucks. Sorry
I did but i literally don’t like them so it wasn’t worth it 😭 I was craving hot honey wings lemon pepper sucks to me the other flavor was spicy Korean Q not that bad but In total I think it was like…15/20 wings
Understandable. When you got the cravings for that certain taste, and bummer. Like subway keeps toasting my sandwich through Uber eats. Changes the taste craving. Not everyone wants their sandwiches toasted. 😋
Idk how hard it is for them to match the name of the order to the bag. Like do you not have eyes
Mistakes happen. Driver probably had a few orders from there and just mixed them up.. it happens.
I’ve had this happen so many times when I used to use uber eats. This is when they gifted me a free premium membership. Like how do you just NOT READ. Takes 2 seconds to read??? But I guess yall didn’t go to elementary school.
Yea exactly and if you can’t read you can atleast have the decency to spin back around and correct your mistake
Tbh if they can’t read… how are they driving
Gps makes it pretty easy
(1)Address is gone and driver is working two or three apps. (2) Driver only had one order...If drivers don't see how drivers could make this mistake, then they haven't been driving with Uber long enough or during what I call forced delivery attempts, for no money orders...Uber is trying something that the app is not equipped to handle.
THE RUNDOWN: It is an app issue, not necessarily a driver issue...Uber will give a driver 1 order to pick up and then add a second as driver is enroute to pick up the first order, but they dont give the driver the address to the second pick up right away. Driver has time to check addresses when sitting in the store waiting, but Uber doesn't display addresses until start of each delivery. Driver clears out of both pick ups because it looks like he is still in the first pick up...anyway, the separation point isn't distinct enough on batched orders, and phone is on high sensitivity setting. Some stores have numbers, not names. This particular error happens on batched orders, (which could also be for separate stores or vendors). Driver ends up taking food to the second delivery address that was for the first address and never picked up the food for the second delivery. If Uber would be forthcoming with addresses this would happen less. With Uber, it is more difficult to catch an error. I made a mistake on a batched order once and have almost done it on multiple occasions, when I pick them up while moving at a faster pace. I am listening and driving, not looking at my phone as I drive but checking the directions before I drive. On this order, customer kept talking about McDonald's, at the delivery address, when he got the wrong order?????. I ONLY HAD ONE. Customer thought I must have mis delivered or ate his food... can't eat McDonald's food but.never saw his pick up, when I left the first store, so thought it was removed from the app. His name mattered at the first pick up...name wasn't on the bag, but waitress handed me the order, and his was the only visible name I saw on the app, but that name was for the second pick up, his. I called customer service after I realized something went wrong. They said I had two deliveries. What happened to the first drop off address, and what happened to the second pick up address? Most drivers can answer this in two distinct ways...next scenario driver goes to the store expecting the second delivery that app just notified as a pick up at the same stop. Driver gets to the pick up, picks up first order, remembers the second name because it isn't visible now but second delivery is not ready. Store employee thinks driver is full of it because there is no name to see when driver shows the app to the employee. There is nit a visible accept delivery for the first delivery that was picked up. DRIVER thinks it was removed from the app, when store doesnt recognize the name given, nor sees it. Driver doesn't see it after multiple swipes. Driver gets in the car, selects directions for first delivery and second deluvery pops up, (faster drivers will get into trouble with this one) because they will have already left the parking lot). Seasoned drivers understand the Uber app better. I Just gave you two scenarios, in which, this could have happened. Many complaining customers see drivers as thieves vs drivers doing a legitimate job Sometimes the Uber rep calls when the driver is still active within the delivery(distance deliveries because a customer calls), but normally nobody calls the driver. Driver could be legitimately confused or just moving on because time is money, and because going back to a customer's house could become a safety issue for the driver. Driver never knows what happened until customer comes out and says you gave them the wrong food. Driver could have tapped all the way out of both orders, thinking one was an app error. This is probably what has happened when a driver gets to a store and rep says order was picked up already, when it is actually still in the store Third issue: Uber sends the orders that they want delivered and are not forthciming about distances until order is accepted. It is almost the same with all addresses, with the encryption of distance and pay...The distance and pay is combined, but I have seen the mileage longer than what was expected too. I will re- route it to the shorter distance outside of the app. The tipper is usually closer than the no money order. I have seen them at 0, or low cents. which is why the amount is hidden until the first delivery is made, ,or when both are picked up... sometimes, the driver still doesn't know which address had the tipper. Maybe a part of the delivery was left by another driver and customer still wanted missed food or drink. This matters to most drivers because we can't do this JOB for free or at a loss. Nobody is picking up certain orders for that reason. This is not a regular 9 to 5. Drivers are business owners who get tax breaks like a buisness. Instead of paying drivers, Uber does what I call rapid fire deliveries for the sane reason, and that is to force a delivery acceptance. This causes driver distraction when trying to deliver orders. UBER needs to work on the app in a way that benefits Uber Eats drivers, Uber should have address transparency before the order is acceoted and after just like Door Dash. The in app navigation needs to be a few beats faster. The dings are too high pitched, so driver can't hear directions. I switch to outside navigation to avoid the distraction. My take: Uber is not working on the address issue because their aim is to get drivers to take the orders of non tipping customers. Drivers actually recognize difficult deliveries and none tippers...Uber has started hiding more because now the driver doesn't visually know which customer is not tipping on the dual orders. Believe it or not, delivery driving is a skill. Just because people drive everyday, does not mean that they are good drivers. . Most do not want to lose their job. THINK ABOUT WHAT COULD BE CAUSING DRIVER ERROR ON Uber Eats. The app is not user friendly in many scenarios.
No one read your essay. Simply- check. The. Name. Of. The. Order. To. Your. App.
Not always possible, and if you don't care, so what. People always looking to blame drivers over seeing other possibilities because they have already got it in their head that drivers are faulty and doing an irrelevant job...If you didn't read my essay, stay in your box because I was venting anyway, however, free education is priceless. Author: Highly rated driver on multiple apps.
Do a charge back on the card you used if UE won't do what's right.
Prolly cost 30 bucks just to do a charge back either way he out money.
Your credit companies charge you to chargeback? Change cards dude
Yeah this is.... well it's quite the claim anyway. Usually they charge the corporation for the chargeback not the customer/victim
You need to get a different card.
Not the card it's the bank the cards issued through and pretty sure all brick and mortar banks have a charge back fee. These online banks are good for not doing charge back fees but suck at getting money when I need it without a fee so I'll stick to my brick and mortar bank.
I use several brick and mortar banks: WF, Chase, B of A and a couple local chains. None of them have ever charged me a charge back fee.
I work for a bank and what that person thinks a charge back fee is, is not a charge back fee. A charge back fee is when you write a check to someone, they cash it, and you don't have the money so the check is charged back. Or if you cash a check and the other person doesn't have the funds to cover it. It's never charged for a debit card purchase. In this case, you would just file a claim and there is no fee for a claim.
This makes perfect sense. I haven’t used checks in so many years that I forgot that was a thing lol. Thanks for the clarity.
Lol no worries. Working for a bank I've realized that really only people 60 and up use checks still for the most part.
It's a me Jamario
LMAO 🤣
this mf ,
Man fuck what yall talkin about why tf is his name “Jamario”🤦🏻♂️
It’s ja me, Jamario!
😭😭😭
Yeah these services just aren’t worth it anymore. I stopped using them a long time ago and never looked back.
you'll be back
[удалено]
Don't worry, one day you'll be feeling lazy and hungry again and you'll be back. They always come back.
Nope. Zero need for it. The entitlement of many of the drivers is laughable. And after a couple sketchy experiences a while back made me 100% not interested and I’m not the only one
Because they are morons
Usually
I’ve had that happen to me twice, they never called back, Uber gave me my refund and we just kept the food
Bro how do you mess up that! These drivers can’t read! I do this as a side hustle! If you see the type of people delivering your food! You’ll get off your ass and go get it 😂😂😂
Deadass
Exactly
I feel like one of the rare Normal people that does this on the side. I see some real crazies
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[удалено]
this wasn’t funny lol
You offended him so badly he deleted his account too 😭
😭😭😭 he made a joke about how ofc someone name jamarion orders chicken
Charge it back for fraud if they won't give you a refund for an order you haven't received. You'll be banned, but atleast you won't be scammed.
Well it might help if you took a better picture. Your picture is so close up you can’t tell if it is the wrong wings or not. I always make it very clear. Close up shots like that come off as suspicious to them I think.
Imagine getting x2 the amount your ordered and being upset lol
If o don’t eat the flavor of wings why would I not be upset 😐😐
Most drivers have low IQ
😐 i can imagine you do as well.
he’s not wrong folks
Dude door dash gives refunds immediately. That’s crazzzyyy and I’d be livid. One thing ab me is when it comes to my food- I gets crazy 🤪
Did you tip? And also, if you have complained too many times about orders or not getting things you won’t get any more refunds, no matter the reason. With that being said though, I always double check the names on the bag before dropping off, especially on double orders.
Why would it matter if I tipped or not in this scenario ? Giving the customer their order is bare minimum service it’s not really something that gets thrown out the window for no tip orders
Well, to begin with I would never deliver a no tip order. I just wouldn’t accept it. But if you did tip, they would be more likely to go back and get it for you. But they certainly don’t have to.
But also to add, I don’t have a problem dropping off the correct orders because I know how to read names and bags. The problem is you might be getting a lot of drivers that are not reading or don’t know how to read.
Oh. Never mind. I read some of your other posts. You’re one of those ones that deserve to have food and not leave a tip. If I would’ve known about your situation and I was your driver. I would’ve brought you the whole restaurant. I’m sorry.
Hm? Is this sarcasm I can’t tell if you’re trying to insult me or something 😭
No. Not at all, sometimes I forget that some people have unfortunate situations. I’m being completely honest right now. I am not rich, But if you ever need something or you want me to order some food reach out to me. Also, screw your aunt. I hope things get better for you in the future.
Sorry this got lost in my notifications so sorry for the late response but thank you for your empathy, do you mind if I dm you? Not for financial aid though, I need guidance w something else
[удалено]
Man stfu lmfao
What did he say
You know it's funny and true