You’re supposed to file the claim before you leave the airport. I don’t know the brand, but if it’s brand new many usually do have guarantees for the first year - at least more expensive ones like Tumi. I’ve legit just brought them back a suitcase with the wheels missing and since it was within a year they just replaced it for me lol.
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>Rule 6: Complaint/Help thread comments must actually be helpful
For those posting a request for help or a complaint: Your post should contain specific, unique, information pertaining to your situation and what you are specifically looking for out of your post.
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I am still at the top part where she didn't have anything packed in a carry on
You can submit a claim for the items that you had to purchase while waiting for your luggage. Apparently in your case that is only a swimsuit. If you have receipts, you will receive a check. You can also file a claim on the suitcase by submitting a picture online. You will likely receive a check if you provide the receipt else they will offer a new one.
You’re supposed to file the claim before you leave the airport. I don’t know the brand, but if it’s brand new many usually do have guarantees for the first year - at least more expensive ones like Tumi. I’ve legit just brought them back a suitcase with the wheels missing and since it was within a year they just replaced it for me lol.
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Your comment has been removed for violating rule 6. >Rule 6: Complaint/Help thread comments must actually be helpful For those posting a request for help or a complaint: Your post should contain specific, unique, information pertaining to your situation and what you are specifically looking for out of your post. **For those providing help/commenting: Your post must contain specific, actionable suggestions that OP could take moving forward. Comments about what they should have done differently are not permitted in that thread.**
I am still at the top part where she didn't have anything packed in a carry on You can submit a claim for the items that you had to purchase while waiting for your luggage. Apparently in your case that is only a swimsuit. If you have receipts, you will receive a check. You can also file a claim on the suitcase by submitting a picture online. You will likely receive a check if you provide the receipt else they will offer a new one.