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DeanOfYou

I read them every time. Your note would be welcome, since it would save me time. The only time I ignore notes is when the note is very rude. Just stick with the nice note you have, and understand that some people are going to ignore it no matter what because they don't care. Don't switch to a rude note complaining about drivers, making demands, or shouting in all caps. That will be counterproductive. Also, I have seen many posts on here where the customer was a female or had a typically female name, and they were treated this way. Then, they changed their account name to a typically male name, and the issues decreased quite a bit. Maybe try that out and see if it helps.


Longjumping_Crazy628

50% success rate reading my simple instructions.


formastiffs

Are you choosing leave at door? Hand it to me orders often have instructions to leave somewhere. Dashers have to wait 5 minutes before they can take the picture and actually leave it.


r3liop5

Ya. Choosing leave at door.


redrum221

Are you ordering from the doordash app or from the restaurants's site or app? If its from the restaurant's app or site it automatically sets it as hand it to me or contact customer for delivery instructions. I would love your orders especially if they are in qn apartment building. So easy to just leave in the mail room or lobby and nit have to navigate a huge complex.


shnowman_

have you checked where your pin on the map is? before you submit the order it will let you move a pin around to exactly where you want it delivered & the maps will take the driver to that spot as opposed to the address typed in. if that’s not the issue then i say it’s just boomers being bad at using their phone🥲 your instructions sound super clear idk how else they’d be confused


BoomerKeith

The pin shouldn’t matter when the instructions are clear. I’m not a boomer (I’m 53), but some of the dashers I see out there are young (late teens to early 20s) and many of them are terrible (picking up orders and the times I’ve run into them dropping at the same place). I don’t think it’s an age thing (unless it really is a boomer, in which case I’m not sure how they’re even dashing if they can’t figure out their phone), I think it’s a dumb/lazy thing.


shnowman_

i didn’t realize you weren’t OP lol


shnowman_

the pin 100 percent matters. if you’re trying to complete the delivery somewhere that’s more than like 100 feet from the pin a prompt comes up that tells you you’re delivering at the wrong spot & you have to confirm that the customer wanted you to deliver there, or confirm that the pin is wrong. if the driver is not reading instructions they’re probably just following the map to the pin, and if it’s not abundantly clear where to drop off once they’ve arrived at that spot, that’s where the confusion would be. so that’s why i bring that up. i don’t think it’s an age thing i just meant boomer as in someone bad at using their phone/reading their on screen instructions.


BoomerKeith

The pin 100% doesn’t matter. I’ve been doing this for 4 years and if I had a dollar for every time the app asked if I was sure I was at the right address, even though I was, I’d have a lot more money. Address and instructions are all that matters.


shnowman_

i still believe it 100 percent matters. TO ME, it’s more convenient for everyone. i had an order where the customer didn’t realize they moved their pin a few blocks away, and countless times of me driving around the customers apartment complex in the dark stopping at every building because they pinned their leasing office and the numbers aren’t visible. to me it helps everyone when you place the pin at exactly where you want the delivery, it literally makes sure you don’t have to do any extra work or wandering. ive done this for about 4 years as well <3


BoomerKeith

I WISH it mattered to every customer. I agree that it can be extremely helpful. I just don’t depend on it after so many deliveries where the pin didn’t match the location (always apartments). But I get what you’re saying and I agree.


BoomerKeith

I read 100% of instructions the customers leave. I follow those instructions. I also know (and see) how low the bar is to do this job and know that there is no shortage of bad dashers out there. Sorry you haven’t gotten any good ones.


BearerOfCalamities

A good Dasher reads the instructions every time. Most likely the 1 you assigned was rushing.


Reasonable-Donut-285

As a Dasher and a customer, it grinds my gears when people don’t read my instructions. My note says “Please leave on green bench.”; however, lately, seems like no one is paying attention and has been leaving it on the ground! I guess I am going to have to put it in all languages 😩


RasberryEther173

Yes, we read the instructions. 


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[удалено]


Ezarra

True story. I feel like a genius among these other dashers


BoomerKeith

I don’t know about “most”, but I’m sure there are some. In my area, I’ve noticed an increase in dashers that don’t speak English. That could be contributing to the issue.


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[удалено]


BoomerKeith

I read and follow every note that’s left. If you think being a shitty tipper is going to somehow help the situation, then you are very misguided on this topic.