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Blide

GEHA is usually under United Healthcare's network.


datta_damyata

Aetna in some states. But it should say on your insurance card.


Tinymac12

In previous years, yes. But as of 2024 it's all UHC. Every plan and state is UHC Choice Plus, except for the HDHP in California is UHC Select Plus. [https://www.geha.com/\~/media93/Project/GEHA/GEHA/documents-files/medical/geha-provider-networks.pdf](https://www.geha.com/~/media93/Project/GEHA/GEHA/documents-files/medical/geha-provider-networks.pdf)


tigerbreak

GEHA plans are United Healthcare Shared Services


Feeling-Alfalfa-9759

When they ask for your insurance, tell them you’re a federal employee insured under a government insurance program that bills through United. They’ll run it as United and it won’t be a problem. I have the same insurance and as soon as I started phrasing it that way I had zero issues.


JFrankParnell64

GEHA totally screwed us this year. They switched from AETNA to United Healthcare, and now I am constantly having to battle with doctor's offices, and GEHA to get the billing to the correct organization. I thought I had bought GEHA Health Insurance, not all of these other organizations that they decided to contract with. GEHA is now just a middleman.


Feeling-Alfalfa-9759

That’s always how GEHA has worked though-the switch from Aetna to United doesn’t change that.


MarginalSadness

It said that in the letter they sent you when you signed up. Health insurance isn't a concierge business, you have to pay attention and do your part.


Fickle_Screen_1828

We always had that problem when GEHA was with Aetna. Because they had to use a special billing procedure with Aetna. So just billing to “normal” Aetna didn’t work. That information was on the card but as soon as the DR office saw Aetna they kinda went on autopilot. I wouldn’t be surprised if a similar dynamic was at work here. Something else we encountered with GEHA on the HDHP was during pregnancy, at the time they had $0 copays for everything related to the pregnancy and labor & delivery (no idea what the brochure says now) once I met the annual deductible. We were managing a case of Gestational Diabetes. The miracle of analog “slow” and “fast” In$ulin will eat up a deductible very quickly. We had to appeal every EOB relating to Endocrinology because they weren’t applying their policies correctly and were charging us copays. It was easy to do, and they corrected their processing every time, but we had to do it for every. single. appointment. TL:DR, be VERY familiar with the plan brochure and have an expectation of what they should be covering. And politely push back when things don’t go according to expectations.