Damn seeing this thread makes me not as surprised my brand new motorcycle has stuff starting to fall off after three days 🤦♂️
https://preview.redd.it/0pzml1q6847d1.jpeg?width=3072&format=pjpg&auto=webp&s=bee146a5041a21e9a947f5a2008da657e2690207
The odometer/speedometer sensors bolts falling right off.
>my brand new motorcycle has stuff starting to fall off after three days 🤦♂️
And to think - you probably paid $500 - $1000 for "assembly and setup" on that new bike when you bought it. 🙄
As far as I can tell from my BOS I don't have an assembly fee. Just the standard freight fee but I have a fee listed as "MC Build & PDI". Don't remember what that is. It was a $300 CAD. Fright $575 CAD.
PDI = Pre Delivery Inspection. So, yeah, "build and PDI" was your assembly fee.
I've seen MC shops that charge a $750 "assembly fee" on USED motorcycles. 😒
As someone who has done a lot of work on used motorcycles at dealerships, $750 is not a whole lot. The cost of the servicework to get a bike up to standard for roadworthy certificates in my state is pretty significant. We might have to replace fork lowers, do a full desmo major service, or replace a fucked rear shock on a Ducati. But we'd factor all of this into the price of the bike, and would let the buyer know the work we'd done to it for the sake of transparency.
750 is not a lot if the work of bringing a used bike up to safe standards was done right. Letting a bike leave your shop with unclamped uppers and charging cold stone cash for the privilege borders on theft and criminal negligence
When i got mine new, they just tried to toss on plates and send me out. I had them wash it, check pressure, torque all visible bolts, adjust chain, adjust levers to where i wanted them, adjust the suspension to my liking. Dealership was bitching about its almost a full service job. The fact that they were annoyed because i wanted something that i purchased from them to be set up how wanted and paid for. Needless to say, my next bike will be from a different vendor. All the money they charge you at stealership, then get mad when you actually have them do what they are supposed to do is mindboggling to me.
You really shouldn’t have to but things happen. It’s always good to check after a short ride on a new bike and every oil change to make sure wheels, brakes, handle bars, and fork hardware is tight. Bolts stretch and sometimes are not properly torqued. Better safe than sorry.
Edit. Reworded to not sound like an ass.
Susuki, but from what the dealer told me they assemble some parts like this on it from the freight box it comes in i guess cause they said "we torques it to spec before it left" which I call bs on cause now after 600km total it's still in just fine so they clearly fucked up the first time round. We will see after a while longer if it happens again here.
A good friend had a wheel fly off on his Sprinter because it wasn't torqued. Was on the freeway, and luckily didn't crash. Shop paid to fix everything.
I've left a sheet with tire pressure and torque specs ON THE DRIVER'S SEAT and they've still been wrong.
On my old Winnebago Sprinter I went on a road trip right from the tire shop ... ride was rough, so I stopped to find 120psi+ in random tires and lug nuts barely on.
I've tried a handful of different local shops to see if my experience is a one-off ... nope, literally every vehicle I've brought in had incorrect tire pressures set like they're using a dime-store stick tire gauge.
I have found that some of the national chains have incorrect specs listed in their computers. I'm stunned they're not sued more often.
OP's bike photos are frightening as hell! So lucky he didn't fall off. \*OBVIOUSLY\* mechanics in the shop aren't checking each other's work, which is critical. Even MotoGP and WorldSBK mechanics do that.
Pretty sure they'd be required to have 10 ply tires, which are regularly run to 85 in medium duty pickups.
However some people, when they don't know the spec for air pressure, just see the max on the side and fill it up to that. Even techs.
BMW dealer by me even lost me for RECALLS because they would literally give me the car back, proudly, in the service center with wires hanging and/or errors on the dash. Like seriously, can you pay me $200k to be your service manager and Ill at least check for that shit out of the door?!?!?
Right? You'd think they'd have a QC mechanic whose job it is to double-check the work of others, or maybe the manager? It's not that hard to build a process that's got some redundant checks.
Yeah, I'm going to have to disagree with you there ... stick gauges are fine if you don't mind a 10 psi+ swing. I wouldn't get one near one of my motorbikes.
Got new tyres last week, checked the torque before leaving. Left side was about 5 uggaduggas too tight, right side had 2 nuts that were only finger tight.
As I was doing it, the owner came out joking "what, don't trust us?", "nope, and with good reason so far"
He dragged the worker who did it out and had him try and explain
"What difference does it make? As long as the wheels are on". Fuck me.
I had a NAPSOV one filter the other day that was basically finger tight and you could get almost a half turn before the safety wire tightened up….I wonder why they had weird bleed fluctuations…
I got snow tires for my daughter's car at Big O when she was in high school, didn't think I needed to check. The paperwork says to come back in the next day or something for torque check, which she didn't have time. Few days later she said Dad my back right wheel sounds weird. Three lugnuts were barely on there, 2 were gone. I tightened down the three and went back, the manager said not their fault, that's why you're supposed to come back for torque check. I asked if they could replace the missing nuts, and he brought me a bucket of old lugnuts and said I was welcome to dig through it and put them on.
Majority of tire shops are scraping the bottle of the barrel and management isn't too pressed for quality of work until it begins hitting their bottom line.
I've had a last manager try to order me to cease use of my torque wrenches and "tighten it with a wrench and have someone double check it" because I caught two stripped drain plugs when trying to tighten them to factory specification.
One was on an employees own mother's car that only got serviced at that shop. That led to a "if you discover that, recommend an oil pan from wear and tear" and a "Do you think people who know much about cars bring their Cars to us?" When I informed him that is absolute batshit and will start a shitstorm when someone who knows anything about cars gets told that.
Took my wife's truck to a tire shop once, not like a Tire Discounters or whatever but a locally owned shop that also did other basic work.
Picked it up and thought the ride was odd on the way home, checked them when we got back and they put 80PSI (cold max for that line) in all four. On a 1500. I was half pissed, and half relieved to learn a new shop that would never touch another of our vehicles on something relatively easy to correct. How the hell you gonna work at a tire shop and literally double the PSI from what it should be?
You need to find a better mechanic.
If I saw someone doing that outside of our shop I would be dumbfounded.
We have the best reputation in our small City for over two decades so it would be very surprising to see someone second-guessing our work.
But if you're bringing your vehicle or motorcycle to a place that you have to second guess then definitely find someone you trust.
First time I've heard that.
Majority of the people working in a dealership are shit mechanics straight out of school and they have like two Master techs.
I work in a high volume "Mom and Pop shop".
We have five techs and all our ASE certified three Master techs.
Every single thing that comes out of the shop is gold.
We mop up the mess from dealerships down the street.
Bottom line if you have to second guess anyone's work whether it's a dealership or a small shop then do not bring it there. It may be better to learn how to do the service yourself.
Yep. My car needed a new steering arm (slid and hit a kerb side on in the snow) got towed to a nearby garage in bass ackwards nowhere. Got it sorted by the next morning and drove off, after a couple of miles I the steering started vibrating, so I got out to find that they hadn't tightened the wheel nuts, and the wheel was about to fall off!
I went back and made them torque them while I watched and the manager couldn't understand why I was so angry, like dude, you could have killed me and/or another road user.
I had the same problem with a shop around me. Scratched the shit out of my front rim and every bolt was loose front and rear axel front pinch bolts about came out. Had I not stopped to check I for sure would have crashed out due to bolts coming off. I ride a r1 and it’s not easy going slow. They asked me to bring it back and I told them to screw off.
Honestly I have gone to this shop before and nothing like this happened. I do believe it was an honest mistake (a terrible one to make tho). But they will have to pay to tow it and fix it. And most definitely repair any other damage.
Same man I had gone to that shop for at least 5 years. They changed ownership and went to shit I guess. I guess that’s why it sucks even more because I trusted them.
Maybe… you only have so much play in the axle itself, and you’re probably at the max already. You really need to reset the tubes for ride height, tighten them, and take a few rides to decide if there’s anything wrong with the internals.
Trust me - that’s all that the shop’s going to do. They may even skip the ride and call it good.
I do the easy stuff like oil change and chain adjustments but personally I don’t know enough and I’d rather spend a lil extra then try to save and die because I did something wrong. I wish I could do my valve adjustments because that shit is gonna cost so much and I’m coming up on it too.
if it gives you any confidence, if you've got some hand tools, a pair of eyes and a service book, valves are super straightforward to do, just tedious. I was suoer nervous the first time too. I get it it's too daunting though
Drop the name of the shop, that’s absolutely ridiculous. You only need to take off 3 or 4 bolts out of the triple tree drop a fork out and they managed to forget most of them.
Which shop did this (also Ontario)? No way I'd want them touching my bike! Thankfully, I learned to do most of my work, but limited space is the issue.
100%, but then there was the time they forced me to come in for some recall work, and they doubled up on one of the valve cover bolt gaskets, while leaving one w/o a gasket. Ended up puking oil all over my boot on the way home. And they wanted me to bring it back so they could fix it...
UPDATE YALL
Just got off the phone with them and the manager was absolutely appalled. He is personally picking up the bike, and looking over it during repairs. I’m glad they are fixing their mistake
You get faster at it with time. Lockwire is just a skill like anything else. A skilled technician would do it in seconds.
The safety aspect is what makes the idea attractive to me. I've come back from a long ride and found missing and loose fasteners on my bike. My engine can get quite buzzy at certain rpms.
I put a paint pen mark on every nut and bolt (after torquing them) in situations like this. That way I can look and make sure that everything is tight. This mechanic did not even do a look/see or he/she would have caught this. Hoepfully this will become the tech's one time only "you won't believe what I did" story and the dealership takes care of you.
I’m waiting to see how they handle it before name dropping. I have never had an issue with them, and same goes for others I know. They made a shitty mistake, but I’m going to give them the chance to make it right
Fuck that, write reviews now and then later update to note they fixed the issue. No leniency should be offered for this kind of shit. Safety mistakes like this deserve a nuclear response.
I would say do it yourself but I also fuck up sometimes and when I do it's only myself to blame. I'm a learner on this mechanic shit and the worst mistake I've probably made is trying to balance my own wheels after putting new tires on. Stupidly my test to see if the balance was good was to hit the highway and punch it to 90mph. Now I just take the new wheels to the shop for a balance, I dont think a couple jack stands and a few beers are the right tools for that job.
Just use two chairs that are the same model (to be sure the seat height is the same) and put the wheel on its axle, put it on the chairs against the rest, block em in w something & do the balancing that way.
Put tape or w/e on the top point to find out where to add weights, add whatever amount you deem necessary and balance that shit.
Worked fine for my 125cc whose axle is too thin which made it not fit on my balancer
yeah here are the things they messed up on my R1 last time:
* added too much fork oil wich resulted in half as much suspension travel
* didn't replace a 20 year old o-ring wich resulted in a coolant leak at the valve cover
* didnt tighten the airbox to the carburators
* didnt tighten the carburators to the intake boots
* didnt sync carburator nr 1 correctly so cylinder nr 1 is running at half the power as the other 3
* didnt tighten a hose clamp wich resulted in another coolant leak
and that was just one service. no way that shop will see my bike again
This is not how a professional shop operates. I was in the bike trade for well over 25 years (mechanical engineer) and checked every job before it left the workshop, that’s how it should be done, no excuses, that’s why you pay a pro to fix your bikes. Make sure that you are fully recompensed for the work or threaten legal action, these cunts should be taken out of the trade full fucking stop. If they let their trainees loose on customer machines this is usually the result, either way unacceptable.
Yeah funny thing is I got my safety inspection done through them too. Real ‘safe’. But if I threaten to go to the ministry since they allowed an unsafe bike on the road, I’m sure they will do exactly that
That's nothing. When I was growing up, my dad's buddy came over after picking up his bike from getting serviced at the local BMW shop...said it wasn't running right. Sure enough one exhaust wasn't blowing hot air, so he took it back. They opened it back up and found a shop towel in the cylinder
True professionalism is having good habits to make up for bad days.
Not seeing it in this picture, but it exists somewhere past whoever routed the rubber drain hoses hard along the engine on a Tiger 660 MAP recall, and the goons who fucked up a Cobalt interior by smudging oil all over the dash and door sill….
Yeeeaaaahhh, this is why I have been investing in tools over the years and learning all of my own services. Im getting trust issues with shops, dealers, even the supposedly good ones.
I may not be a "pro" but at least I know the guy putting my bike together doesnt want me to die and is taking his time...
I bought a speed triple new in 2009.
Drove it out of the shop. Proud as a dog with 7 dicks.
Rolled it over the door post in the shop. Felt this weird knock on the handle bar.
Stopped and looked. Exactly like this bolts completely out.
The shop owner was also visibly shocked.
Glad you made it home safe!
Rip them a new one. Give them the scalding of a lifetime for this attempted murder.
My blood is boiling as i look at your photo
You could fix this in about five minutes. They fucked up but it’s going to take several hours of your time dealing with having it towed and getting it back etc. I’d just fix it and not go back
The fork has play in the opposite of the compressed state as well. To fix it you need to take the weight off the front end. The proper way is a triple tree lift stand. If you don’t have one you can get away with a small jack under the oil pan depending on the bike. Then you just loosen the lower bolts on the lower triple clamp , line the fork back up and tighten everything down. It’s not an internal fork issue
Just had a bike failure on Thursday cause a harley dealer near me never plugged back in a part they were diagnosing. These people really are incompetent haha
Got home after having my tyres replaced and checked the bike over as it felt off, rear axil was finger tight
Went back and asked what the fuck... "didn't you check it first?"
Why the fuck should I have to? I wouldn't expect to have to have my work checked by the customer, it's *my fucking job* and I'm going to be professional about it
Different shop didn't tighten up the front calipers, caught that one when it went CLUNK on the way out of the shop
I just take in the wheels now, if I ever get a tyre machine I'll do that too (can't be arsed with the manual ones)
Fucking torque wrench, such an important bit of gear yet I'm sure half the mechanics in these shops have never picked one up, they'll kill someone one day with this absolute negligence
Seriously, get some decent gear and some stands then download the manual for your bike, I doubt you could do any worse
I had exactly the same thing happen years ago at the local Kawa / Honda dealer after my first fork seal change. The day after picking it up, I noticed some resistance / noise when turning the bars through their arc and my investigation revealed the upper clamp bolts barely threaded in, just like yours, rubbing on the inner bodywork.
I tightened them up and went back to the service manager and ripped him a new one. Incredibly, he tried to deflect by saying that it wasn't that big of a deal. I corrected him in no uncertain terms, and told him he needed to either QC his techs' work personally or hire techs that knew what they were doing.
This was the same shop that left raw grinder marks on the seat latch bracket (only visible upon removing the seat) and leaving grinder shavings all over that area after doing a factory recall. After that incident I took the bike back, showed the service manager (same idiot) and told him it was the sloppiest mechanic work I had ever seen in my life. He offered a mumbled acknowledgement and probably took no corrective action after I left.
That shop was a disaster. They had one decent tech - a great engine guy - and the rest appeared to be HS dropouts who couldn't even follow a service manual procedure. They've since been bought out, so that dealership essentially disappeared forever. It also had the rudest, most arrogant sales team this side of the Harley dealer. Good riddance.
This is ridiculous. However To expect anything more in this day and age is considered above average with tips. Suggest learning how and doing it yourself if possible to ensure quality and safety
That's why i repair my motorcycle by my self by watching multiple youtube video. And it's works for me. 😃😃 And recently i repaired my suzuki access 125 engine which was making white smoke. And it's done very well.
The fuck?!??! I did mine myself a few weeks ago. I dabble seriously but I’m not a professional mechanic. How the hell does a professional managed such an appalling job?
how are you guys not scared to put bikes in a shop? I just learned to do stuff myself and fear the day I won´t be able to.. the only thing I do give to a shop are tires and I know they have good machine for that so no scratches.
I took my forks into a shop loose for seals & service. Had to bring my own seals, as they were only allowed to buy direct from yamaha with a 3 month lead. Got them back, remounted to triple clamp no problems. Go for a short ride, feels like i have no front suspension. Back home, tear down front end again to open caps and check. MFing tech assistant filled the tubes to the brim before sealing them. Take back to shop to get fixed properly, and now am faced with another few hundred dollars worth of tools to buy so I can do the work right the first time next time it's needed.
Shop didn't put my front caliper bottom bolt back in. I only noticed because I had earbuds when the song stopped, and I hit the brakes at the same time and heard a faint click. Got off and looked in amazement... last time I will go there for service...
When I bought my gen 1 sv650s. The previous owner brought it to a mechanic shop to fix the harness and electrical issues. The bike was still having electrical issues, but little did I know at the time it was due to the notorious issue of the rectifier/stator failing. So when I opened up my bike to the bare bones and checked the harness. The mechanic shop did such a shitty job, the harness was basically a Frankenstein of wires spliced everywhere for no reason. Did a harness swap, swapped out the rectifier, stator, and it was good as new for a fraction of the price the previous owner paid the mechanic. Some mechanics are good, others are down right atrocious at their job.
I felt bad for the previous owner since I asked him how much he spent on the mechanic work, and he said he spent 600+. I didn’t even spend that much on everything and the bike worked completely fine until the rectifier failed again.
Sorry that your mechanics were shit at their job and didn’t even properly check or put things back to standard.
The **fork Tubes are really high up in the triple clamps** way higher than need to be what kind of bike is this?
Also, all of that needs to be loosened up and done in the correct order - **almost thinkin this is a Honda of some sorts by the dished triple clamp bolts.**
Figured it was a Honda them fork tubes look really too high up in the triple clamps. But I would check all over the front forks/axle bolt/caliper bolts myself.
And this is why if I CAN do the work myself, I will. I just went through an 86 Goldwing and did a ton of work. I trust myself more than I trust the shop.
My first shop experience they misdiagnosed the issue and sent my bike off just to fail a week later due to an issue I knew was the problem in the first place.
Yeah that's absolutely unacceptable you or anyone else should not be bringing their motorcycle to that shop.
On a realistic note it's not the shop it's the mechanic that worked on your bike that person is going to get fired after your "friendly phone call".
If the shop doesn't fire that person then that's the real problem.
This is why i do almost all work on my bikes myself . I didnt have the tools to change fork seals so i just removed the forks myself and had my friends shop do them. Then made shure to reinstall it myself. Same goes for when i needed changin cylinder. Took out engine myself and let them change it. Iv known these guys for years and trust them but since i do my own maintinance id rather reinstall everything myself so i know what has been done
The front forks use oil to control how fast they go up and down. The oil is kept inside the forks by a seal which is right where the inner fork slides into the outer fork. If the seal fails, the oil leaks out. This is bad because it changes the way the forks work, and can leak oil onto the brakes and tire. If there is no oil leaking out of the forks, then you don't have to change the seal. Before changing the seal due to leaking, you can try using a "sealmate" to get gunk out of the seal and hopefully stop the leak. You can also cut a sealmate out of a gallon milk jug.
Modern forks on sport bikes are not super easy, and usually will require 3 or more special tools. For someone who is mechanically inclined, who has the tools, and is doing them for the first time, I'd say it's probably a 4-6 hour job, not including taking them off and putting them back on the bike.
I’ve never done them myself so I can’t speak on the simplicity. However you only need to do new ones if they are leaking fork oil, or if they are really old/cracked and you want the insurance
Yeah man, they owe you big time. They'll probably say "next oil change on us" You should tell them next 5 or it's going on facebook with their business address.
**Gotta start bringing the torque wrench to a motherfucking shop these days.** Fucking bastards.
The funniest part was that my safety was done through them at the same time. Yeah seems real ‘safe’
This. I’ve had so many tire shops fuck up my cars, I check pressure and torque before I leave the parking lot. Half the time it’s wrong.
That’s so shitty having to do that. May as well do it yourself since you have to do half the job
Dude unreal. I also had similar incident, msgd you since I’m also in Ontario… what the hell is with the quality of the work being done around here???
Damn seeing this thread makes me not as surprised my brand new motorcycle has stuff starting to fall off after three days 🤦♂️ https://preview.redd.it/0pzml1q6847d1.jpeg?width=3072&format=pjpg&auto=webp&s=bee146a5041a21e9a947f5a2008da657e2690207 The odometer/speedometer sensors bolts falling right off.
>my brand new motorcycle has stuff starting to fall off after three days 🤦♂️ And to think - you probably paid $500 - $1000 for "assembly and setup" on that new bike when you bought it. 🙄
As far as I can tell from my BOS I don't have an assembly fee. Just the standard freight fee but I have a fee listed as "MC Build & PDI". Don't remember what that is. It was a $300 CAD. Fright $575 CAD.
PDI = Pre Delivery Inspection. So, yeah, "build and PDI" was your assembly fee. I've seen MC shops that charge a $750 "assembly fee" on USED motorcycles. 😒
That, on used motorbikes is insane! What a scam.
As someone who has done a lot of work on used motorcycles at dealerships, $750 is not a whole lot. The cost of the servicework to get a bike up to standard for roadworthy certificates in my state is pretty significant. We might have to replace fork lowers, do a full desmo major service, or replace a fucked rear shock on a Ducati. But we'd factor all of this into the price of the bike, and would let the buyer know the work we'd done to it for the sake of transparency.
750 is not a lot if the work of bringing a used bike up to safe standards was done right. Letting a bike leave your shop with unclamped uppers and charging cold stone cash for the privilege borders on theft and criminal negligence
Take it back and aggressively demand your money back. Don't stop till you get it. It was stolen from you if the "service" wasn't performed.
When i got mine new, they just tried to toss on plates and send me out. I had them wash it, check pressure, torque all visible bolts, adjust chain, adjust levers to where i wanted them, adjust the suspension to my liking. Dealership was bitching about its almost a full service job. The fact that they were annoyed because i wanted something that i purchased from them to be set up how wanted and paid for. Needless to say, my next bike will be from a different vendor. All the money they charge you at stealership, then get mad when you actually have them do what they are supposed to do is mindboggling to me.
Well it is a new bike. They do say you should check the bolts after 50 miles.
Was never told that 🤷♂️ said they check it after 1000km when I bring it in for the first service.
I am telling you now, check all your bolts periodically after getting a new bike
Or if you own a triumph, check the bolts after every spin regardless of age
You really shouldn’t have to but things happen. It’s always good to check after a short ride on a new bike and every oil change to make sure wheels, brakes, handle bars, and fork hardware is tight. Bolts stretch and sometimes are not properly torqued. Better safe than sorry. Edit. Reworded to not sound like an ass.
Holy crap what brand bike is this???
Susuki, but from what the dealer told me they assemble some parts like this on it from the freight box it comes in i guess cause they said "we torques it to spec before it left" which I call bs on cause now after 600km total it's still in just fine so they clearly fucked up the first time round. We will see after a while longer if it happens again here.
Bet they still charge a “set up / assembly fee.”
A good friend had a wheel fly off on his Sprinter because it wasn't torqued. Was on the freeway, and luckily didn't crash. Shop paid to fix everything. I've left a sheet with tire pressure and torque specs ON THE DRIVER'S SEAT and they've still been wrong. On my old Winnebago Sprinter I went on a road trip right from the tire shop ... ride was rough, so I stopped to find 120psi+ in random tires and lug nuts barely on. I've tried a handful of different local shops to see if my experience is a one-off ... nope, literally every vehicle I've brought in had incorrect tire pressures set like they're using a dime-store stick tire gauge. I have found that some of the national chains have incorrect specs listed in their computers. I'm stunned they're not sued more often. OP's bike photos are frightening as hell! So lucky he didn't fall off. \*OBVIOUSLY\* mechanics in the shop aren't checking each other's work, which is critical. Even MotoGP and WorldSBK mechanics do that.
120psi is crazy. How tf didn’t it burst? That’s even a lot to seat the bead
Pretty sure they'd be required to have 10 ply tires, which are regularly run to 85 in medium duty pickups. However some people, when they don't know the spec for air pressure, just see the max on the side and fill it up to that. Even techs.
BMW dealer by me even lost me for RECALLS because they would literally give me the car back, proudly, in the service center with wires hanging and/or errors on the dash. Like seriously, can you pay me $200k to be your service manager and Ill at least check for that shit out of the door?!?!?
Right? You'd think they'd have a QC mechanic whose job it is to double-check the work of others, or maybe the manager? It's not that hard to build a process that's got some redundant checks.
Stick tire gauges work great. I mean so long as you don’t get it from the dime store.
Yeah, I'm going to have to disagree with you there ... stick gauges are fine if you don't mind a 10 psi+ swing. I wouldn't get one near one of my motorbikes.
Fair enough. Maybe mines magical but it’s literally under +/-1 psi on every measure.
If only tyre machines weren't that expensive
Go back to the shop and demand a refund and don't stop until get it.
That's my thinking. Besides, tinkering is fun.
Got new tyres last week, checked the torque before leaving. Left side was about 5 uggaduggas too tight, right side had 2 nuts that were only finger tight. As I was doing it, the owner came out joking "what, don't trust us?", "nope, and with good reason so far" He dragged the worker who did it out and had him try and explain "What difference does it make? As long as the wheels are on". Fuck me.
I had a NAPSOV one filter the other day that was basically finger tight and you could get almost a half turn before the safety wire tightened up….I wonder why they had weird bleed fluctuations…
I got snow tires for my daughter's car at Big O when she was in high school, didn't think I needed to check. The paperwork says to come back in the next day or something for torque check, which she didn't have time. Few days later she said Dad my back right wheel sounds weird. Three lugnuts were barely on there, 2 were gone. I tightened down the three and went back, the manager said not their fault, that's why you're supposed to come back for torque check. I asked if they could replace the missing nuts, and he brought me a bucket of old lugnuts and said I was welcome to dig through it and put them on.
That sounds like a get out of jail free clause if I ever saw one!
Yeah that’s bullshit. If you torque them right the first time they don’t just come off.
Bring out a biggest impact and torque few bolts on his vehicle while yelling "WHAT DIFFERENCE DOES IT MAKE, I WON'T BE THE GUY UNSCREWING THOSE"
Majority of tire shops are scraping the bottle of the barrel and management isn't too pressed for quality of work until it begins hitting their bottom line. I've had a last manager try to order me to cease use of my torque wrenches and "tighten it with a wrench and have someone double check it" because I caught two stripped drain plugs when trying to tighten them to factory specification. One was on an employees own mother's car that only got serviced at that shop. That led to a "if you discover that, recommend an oil pan from wear and tear" and a "Do you think people who know much about cars bring their Cars to us?" When I informed him that is absolute batshit and will start a shitstorm when someone who knows anything about cars gets told that.
Ironically both my car and bike have 40psi tires and there’s a 100% chance tire shops give me 30psi
If you are using pressure on the tire it’s likely wrong.
Never said I was
This is why I just bring them the wheels. You do the tires, and nothing else.
I bought a torque stick for that
I left on 3.5 bar instead of 2.4 once. Could feel car slightly turning xD
Took my wife's truck to a tire shop once, not like a Tire Discounters or whatever but a locally owned shop that also did other basic work. Picked it up and thought the ride was odd on the way home, checked them when we got back and they put 80PSI (cold max for that line) in all four. On a 1500. I was half pissed, and half relieved to learn a new shop that would never touch another of our vehicles on something relatively easy to correct. How the hell you gonna work at a tire shop and literally double the PSI from what it should be?
You need to find a better mechanic. If I saw someone doing that outside of our shop I would be dumbfounded. We have the best reputation in our small City for over two decades so it would be very surprising to see someone second-guessing our work. But if you're bringing your vehicle or motorcycle to a place that you have to second guess then definitely find someone you trust.
I wish it was that simple, but yeah I generally favor the dealership for that reason.
First time I've heard that. Majority of the people working in a dealership are shit mechanics straight out of school and they have like two Master techs. I work in a high volume "Mom and Pop shop". We have five techs and all our ASE certified three Master techs. Every single thing that comes out of the shop is gold. We mop up the mess from dealerships down the street.
Bottom line if you have to second guess anyone's work whether it's a dealership or a small shop then do not bring it there. It may be better to learn how to do the service yourself.
This is a little bigger than a torque problem.
once brought home a brand new bike and it had 3 loose bolts.
Yep. My car needed a new steering arm (slid and hit a kerb side on in the snow) got towed to a nearby garage in bass ackwards nowhere. Got it sorted by the next morning and drove off, after a couple of miles I the steering started vibrating, so I got out to find that they hadn't tightened the wheel nuts, and the wheel was about to fall off! I went back and made them torque them while I watched and the manager couldn't understand why I was so angry, like dude, you could have killed me and/or another road user.
I had the same problem with a shop around me. Scratched the shit out of my front rim and every bolt was loose front and rear axel front pinch bolts about came out. Had I not stopped to check I for sure would have crashed out due to bolts coming off. I ride a r1 and it’s not easy going slow. They asked me to bring it back and I told them to screw off.
Honestly I have gone to this shop before and nothing like this happened. I do believe it was an honest mistake (a terrible one to make tho). But they will have to pay to tow it and fix it. And most definitely repair any other damage.
Same man I had gone to that shop for at least 5 years. They changed ownership and went to shit I guess. I guess that’s why it sucks even more because I trusted them.
> I do believe it was an honest mistake No it was not a mistake, this is a classic example of negligence. You could have been killed because of it.
You're insane to let those fucktards touch your bike again. Tighten it up yourself and never darken their door again.
Just tightening it isn’t an option. The forks are messed up
what's the matter with them, besides the fact they slid down?
Either the spring is messed up, or the pre load isn’t there anymore
The other fork is fine, but the wheel still sits the same. The height difference is around the seal area
Good luck with it. That's a shitty deal.
Thanks. We will see how it goes in a few hours
Maybe… you only have so much play in the axle itself, and you’re probably at the max already. You really need to reset the tubes for ride height, tighten them, and take a few rides to decide if there’s anything wrong with the internals. Trust me - that’s all that the shop’s going to do. They may even skip the ride and call it good.
Maybe yours is broken? My R1 goes slow just fine. E: /s
exactly why i do my own work, even my valves lol
I do the easy stuff like oil change and chain adjustments but personally I don’t know enough and I’d rather spend a lil extra then try to save and die because I did something wrong. I wish I could do my valve adjustments because that shit is gonna cost so much and I’m coming up on it too.
if it gives you any confidence, if you've got some hand tools, a pair of eyes and a service book, valves are super straightforward to do, just tedious. I was suoer nervous the first time too. I get it it's too daunting though
Ah... just another reason to do ur own work.
I would have, if I wasn’t doing a safety already. Lesson learned tho
Pardon my stupidity, but what do you mean by "doing a safety"?
Safety inspection. It is a requirement in my province (Ontario) to get a safety inspection before getting plates
Ah, okay.
What a joke. They did a safety inspection but missed this shit?
Drop the name of the shop, that’s absolutely ridiculous. You only need to take off 3 or 4 bolts out of the triple tree drop a fork out and they managed to forget most of them.
They sound like the shop I would want to take my old SV to while doing a safety 😂
Which shop did this (also Ontario)? No way I'd want them touching my bike! Thankfully, I learned to do most of my work, but limited space is the issue.
100%, but then there was the time they forced me to come in for some recall work, and they doubled up on one of the valve cover bolt gaskets, while leaving one w/o a gasket. Ended up puking oil all over my boot on the way home. And they wanted me to bring it back so they could fix it...
did they fix it?
No, i did. I had them order me a another bolt gasket, but that was before i found the missing one doubled up.
Good man. If I'm lazy or it's cheaper, I'll take stuff into the shop... but if they mess up they don't get the chance to fix the problem.
yikes
Took the words right outta my mouth.
UPDATE YALL Just got off the phone with them and the manager was absolutely appalled. He is personally picking up the bike, and looking over it during repairs. I’m glad they are fixing their mistake
Had you gone to the shop beforehand or was it your first visit? Just curious. Glad he’s picking it up for you.
I have bought a lawnmower and parts previously. My buddy got a bike serviced there, one rebuilt, and bought a new one.
I wonder if the fact you got your bike repaired at a lawnmower shop could be the problem.
Not a lawnmower shop. Honda small engines dealer
😂
What is torque wrench?
It's the ugga dugga. Bolts like this would be between five and six ugga duggas, depending on the depth of your duggas
Hell, I would have even taken an ugga or two
just makes sure you go "cahhhhlick" at the end and it's good
Also, use threadlock where appropriate. I use it everywhere. I honestly believe more motorcycle manufacturers should embrace lock wire fasteners.
That would be pretty time consuming and no customer would pay for that. I have my brake caliper bolts lockwired and it is quite the work everytime.
You get faster at it with time. Lockwire is just a skill like anything else. A skilled technician would do it in seconds. The safety aspect is what makes the idea attractive to me. I've come back from a long ride and found missing and loose fasteners on my bike. My engine can get quite buzzy at certain rpms.
The manufacturer could just ship the bolts with it pre applied. Or use deformed washers or any other myriad of solutions.
I think the mechanic who worked on this deserves an ugga or a dugga, maybe both.
https://en.m.wikipedia.org/wiki/Torque_wrench A duva-lacky to make sure your nuts are the proper tightness.
My nuts are definitely too tight...
Good and tight til you hear a soft crack, then back a quarter turn.
I put a paint pen mark on every nut and bolt (after torquing them) in situations like this. That way I can look and make sure that everything is tight. This mechanic did not even do a look/see or he/she would have caught this. Hoepfully this will become the tech's one time only "you won't believe what I did" story and the dealership takes care of you.
Yeah. These are one of the few things that I believe should be torqued properly. Anything to do with wheels, and engine internals
What shop did this crappy work? Blast them on social media this is completely out of hand to leave you in a dangerous situation like this!
I’m waiting to see how they handle it before name dropping. I have never had an issue with them, and same goes for others I know. They made a shitty mistake, but I’m going to give them the chance to make it right
Fuck that, write reviews now and then later update to note they fixed the issue. No leniency should be offered for this kind of shit. Safety mistakes like this deserve a nuclear response.
Could be a FNG issue.
Could be. Hopefully a learning experience before someone dies bc of it.
Yeah, FNG needs to be supervised.... closely.
So far the initial reaction looks good. Hope the rest goes just as well.
Now you know which shop to sue for damages and never go back to!
Every part of this job would be suspect after this point.
I would say do it yourself but I also fuck up sometimes and when I do it's only myself to blame. I'm a learner on this mechanic shit and the worst mistake I've probably made is trying to balance my own wheels after putting new tires on. Stupidly my test to see if the balance was good was to hit the highway and punch it to 90mph. Now I just take the new wheels to the shop for a balance, I dont think a couple jack stands and a few beers are the right tools for that job.
Just use two chairs that are the same model (to be sure the seat height is the same) and put the wheel on its axle, put it on the chairs against the rest, block em in w something & do the balancing that way. Put tape or w/e on the top point to find out where to add weights, add whatever amount you deem necessary and balance that shit. Worked fine for my 125cc whose axle is too thin which made it not fit on my balancer
This is pretty much the procedure I tried but still got a death wobble at around 85mph.
Oh thats pretty silly, hope you recovered with just a small brown stain!
ya I had a similar experience recently with my R1 the shop will not see me again and I had all the work redone by a different shop just to be sure
I’m going to get the same shop to fix it but I will definitely take my own torque wrench to it
yeah here are the things they messed up on my R1 last time: * added too much fork oil wich resulted in half as much suspension travel * didn't replace a 20 year old o-ring wich resulted in a coolant leak at the valve cover * didnt tighten the airbox to the carburators * didnt tighten the carburators to the intake boots * didnt sync carburator nr 1 correctly so cylinder nr 1 is running at half the power as the other 3 * didnt tighten a hose clamp wich resulted in another coolant leak and that was just one service. no way that shop will see my bike again
Damn dude that’s not even half assed at that point. That’s just being completely lazy
This is not how a professional shop operates. I was in the bike trade for well over 25 years (mechanical engineer) and checked every job before it left the workshop, that’s how it should be done, no excuses, that’s why you pay a pro to fix your bikes. Make sure that you are fully recompensed for the work or threaten legal action, these cunts should be taken out of the trade full fucking stop. If they let their trainees loose on customer machines this is usually the result, either way unacceptable.
Yeah funny thing is I got my safety inspection done through them too. Real ‘safe’. But if I threaten to go to the ministry since they allowed an unsafe bike on the road, I’m sure they will do exactly that
That's nothing. When I was growing up, my dad's buddy came over after picking up his bike from getting serviced at the local BMW shop...said it wasn't running right. Sure enough one exhaust wasn't blowing hot air, so he took it back. They opened it back up and found a shop towel in the cylinder
How tf do you forget a shop towel in the engine? You’re really saying they didn’t see it when putting the head on?
The same way they just didn't torque your bolts. Some of these guys aren't all there upstairs, it seems.
True professionalism is having good habits to make up for bad days. Not seeing it in this picture, but it exists somewhere past whoever routed the rubber drain hoses hard along the engine on a Tiger 660 MAP recall, and the goons who fucked up a Cobalt interior by smudging oil all over the dash and door sill….
They fucked up for sure. Never know what was going on in their life that day. Glad you're safe and hope they are too.
Yeeeaaaahhh, this is why I have been investing in tools over the years and learning all of my own services. Im getting trust issues with shops, dealers, even the supposedly good ones. I may not be a "pro" but at least I know the guy putting my bike together doesnt want me to die and is taking his time...
I bought a speed triple new in 2009. Drove it out of the shop. Proud as a dog with 7 dicks. Rolled it over the door post in the shop. Felt this weird knock on the handle bar. Stopped and looked. Exactly like this bolts completely out. The shop owner was also visibly shocked. Glad you made it home safe! Rip them a new one. Give them the scalding of a lifetime for this attempted murder. My blood is boiling as i look at your photo
You could fix this in about five minutes. They fucked up but it’s going to take several hours of your time dealing with having it towed and getting it back etc. I’d just fix it and not go back
I’m not too sure. The fork is raised, but the wheel is sitting the same. I think there is something wrong with the spring
The fork has play in the opposite of the compressed state as well. To fix it you need to take the weight off the front end. The proper way is a triple tree lift stand. If you don’t have one you can get away with a small jack under the oil pan depending on the bike. Then you just loosen the lower bolts on the lower triple clamp , line the fork back up and tighten everything down. It’s not an internal fork issue
Looks a little loose....
Dang!
WTF!
...and this one of the reasons why I learned to do all the stuff myself :-)
Yep definitely gonna take a crack at it myself next time
Just had a bike failure on Thursday cause a harley dealer near me never plugged back in a part they were diagnosing. These people really are incompetent haha
Happens all the time. They don’t care and a lot of them do a half ass job
Well that’s death
Got home after having my tyres replaced and checked the bike over as it felt off, rear axil was finger tight Went back and asked what the fuck... "didn't you check it first?" Why the fuck should I have to? I wouldn't expect to have to have my work checked by the customer, it's *my fucking job* and I'm going to be professional about it Different shop didn't tighten up the front calipers, caught that one when it went CLUNK on the way out of the shop I just take in the wheels now, if I ever get a tyre machine I'll do that too (can't be arsed with the manual ones) Fucking torque wrench, such an important bit of gear yet I'm sure half the mechanics in these shops have never picked one up, they'll kill someone one day with this absolute negligence Seriously, get some decent gear and some stands then download the manual for your bike, I doubt you could do any worse
Demand a labor refund
I had exactly the same thing happen years ago at the local Kawa / Honda dealer after my first fork seal change. The day after picking it up, I noticed some resistance / noise when turning the bars through their arc and my investigation revealed the upper clamp bolts barely threaded in, just like yours, rubbing on the inner bodywork. I tightened them up and went back to the service manager and ripped him a new one. Incredibly, he tried to deflect by saying that it wasn't that big of a deal. I corrected him in no uncertain terms, and told him he needed to either QC his techs' work personally or hire techs that knew what they were doing. This was the same shop that left raw grinder marks on the seat latch bracket (only visible upon removing the seat) and leaving grinder shavings all over that area after doing a factory recall. After that incident I took the bike back, showed the service manager (same idiot) and told him it was the sloppiest mechanic work I had ever seen in my life. He offered a mumbled acknowledgement and probably took no corrective action after I left. That shop was a disaster. They had one decent tech - a great engine guy - and the rest appeared to be HS dropouts who couldn't even follow a service manual procedure. They've since been bought out, so that dealership essentially disappeared forever. It also had the rudest, most arrogant sales team this side of the Harley dealer. Good riddance.
I would never return to that place. Ever.
"You really don't want to over-torque those bolts." -shop probably
They owe you.
And people don’t understand why I don’t trust shops with bikes…
This is ridiculous. However To expect anything more in this day and age is considered above average with tips. Suggest learning how and doing it yourself if possible to ensure quality and safety
That's why i repair my motorcycle by my self by watching multiple youtube video. And it's works for me. 😃😃 And recently i repaired my suzuki access 125 engine which was making white smoke. And it's done very well.
Sue them. That could have ended your life. What kind of shit show are they running over there.
I'm glad you caught the problem!
Time to find a new shop
The fuck?!??! I did mine myself a few weeks ago. I dabble seriously but I’m not a professional mechanic. How the hell does a professional managed such an appalling job?
They probably has a radio blasting music in the shop while they were working. Technologists aren't what they used to be...
how are you guys not scared to put bikes in a shop? I just learned to do stuff myself and fear the day I won´t be able to.. the only thing I do give to a shop are tires and I know they have good machine for that so no scratches.
I took my forks into a shop loose for seals & service. Had to bring my own seals, as they were only allowed to buy direct from yamaha with a 3 month lead. Got them back, remounted to triple clamp no problems. Go for a short ride, feels like i have no front suspension. Back home, tear down front end again to open caps and check. MFing tech assistant filled the tubes to the brim before sealing them. Take back to shop to get fixed properly, and now am faced with another few hundred dollars worth of tools to buy so I can do the work right the first time next time it's needed.
Shop didn't put my front caliper bottom bolt back in. I only noticed because I had earbuds when the song stopped, and I hit the brakes at the same time and heard a faint click. Got off and looked in amazement... last time I will go there for service...
When I bought my gen 1 sv650s. The previous owner brought it to a mechanic shop to fix the harness and electrical issues. The bike was still having electrical issues, but little did I know at the time it was due to the notorious issue of the rectifier/stator failing. So when I opened up my bike to the bare bones and checked the harness. The mechanic shop did such a shitty job, the harness was basically a Frankenstein of wires spliced everywhere for no reason. Did a harness swap, swapped out the rectifier, stator, and it was good as new for a fraction of the price the previous owner paid the mechanic. Some mechanics are good, others are down right atrocious at their job. I felt bad for the previous owner since I asked him how much he spent on the mechanic work, and he said he spent 600+. I didn’t even spend that much on everything and the bike worked completely fine until the rectifier failed again. Sorry that your mechanics were shit at their job and didn’t even properly check or put things back to standard.
The **fork Tubes are really high up in the triple clamps** way higher than need to be what kind of bike is this? Also, all of that needs to be loosened up and done in the correct order - **almost thinkin this is a Honda of some sorts by the dished triple clamp bolts.**
It’s a 2016 Honda crf250l
Figured it was a Honda them fork tubes look really too high up in the triple clamps. But I would check all over the front forks/axle bolt/caliper bolts myself.
Name the “shop” name and town, man. Makem pay. You coulda been killed even though you were stoopid to be going 90 mph anytime.
Your page is full of cactai. If your from the area that has a specific type you know 90 is nothing on the highway.
90 km/h which is roughly 55mph
This is why I DIY everything. Took my bike to a shop last year, [check this shit out](https://maps.app.goo.gl/pANHJ6CwysCkuhAg6?g_st=ic).
I have a harley...this is normal on a daily for me.lol🤪
What bike do you ride ?
And this is why if I CAN do the work myself, I will. I just went through an 86 Goldwing and did a ton of work. I trust myself more than I trust the shop.
Buy a service manual, save yourself money and you don't have to put your faith in someone else that they give a shit whether or not you make it home.
My first shop experience they misdiagnosed the issue and sent my bike off just to fail a week later due to an issue I knew was the problem in the first place.
You better find a different shop.
Got me feeling like I'll do a whole lot better myself tomorrow
I've said it a million times do it all yourself.....
i smell a lawsuit
Did you get money back
You need a new shop
Whoever did that work either was rushed by management or didn’t care
This is why I don't pay people to work on my shit
I said if before, a lot of motorcycle dealerships either forget, or just can't be bothered, Torquing down the bolts on a new buy or daily maintenance!
Yeah that's absolutely unacceptable you or anyone else should not be bringing their motorcycle to that shop. On a realistic note it's not the shop it's the mechanic that worked on your bike that person is going to get fired after your "friendly phone call". If the shop doesn't fire that person then that's the real problem.
Name and shame. If no one knows they will keep doing it.
Was it a Friday job
This is why i do almost all work on my bikes myself . I didnt have the tools to change fork seals so i just removed the forks myself and had my friends shop do them. Then made shure to reinstall it myself. Same goes for when i needed changin cylinder. Took out engine myself and let them change it. Iv known these guys for years and trust them but since i do my own maintinance id rather reinstall everything myself so i know what has been done
Is it easy to do fork seals? And what benefit is putting new fork seals in? (New sorry)
The front forks use oil to control how fast they go up and down. The oil is kept inside the forks by a seal which is right where the inner fork slides into the outer fork. If the seal fails, the oil leaks out. This is bad because it changes the way the forks work, and can leak oil onto the brakes and tire. If there is no oil leaking out of the forks, then you don't have to change the seal. Before changing the seal due to leaking, you can try using a "sealmate" to get gunk out of the seal and hopefully stop the leak. You can also cut a sealmate out of a gallon milk jug. Modern forks on sport bikes are not super easy, and usually will require 3 or more special tools. For someone who is mechanically inclined, who has the tools, and is doing them for the first time, I'd say it's probably a 4-6 hour job, not including taking them off and putting them back on the bike.
I’ve never done them myself so I can’t speak on the simplicity. However you only need to do new ones if they are leaking fork oil, or if they are really old/cracked and you want the insurance
I ride enduro/adv and after 1 year on the same oil the performance decrease is really noticable
If you rode it like this that's also a little bit on you for not checking the basics lol
It came loose while riding.
Ouch. I would be.. quite upset with the shop.
Were yours leaking like crazy too? And did they lower your bike?
Nah actually they aren’t leaking. Height is the same
That's hard to believe. You sure you're not putting a used bandaid into your own fries or maybe turning wrenches on a mechanics wife? 🤣
Why would I make this up. I don’t even know how to fix it. I just wanna ride my bike man
Yeah man, they owe you big time. They'll probably say "next oil change on us" You should tell them next 5 or it's going on facebook with their business address.