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phxbimmer

I’ve had customers that were visibly annoyed that our payment system (UpdatePromise + Clover) was still working.


jmulqs

Yup. Corny ass dad joke on repeat.


l0vely_rand0m

All our invoices go through cdk, so i've been using our SOR paper to write copies of bills, and every time. EVERY TIME. A retail customer sees me writing up a second bill, they go "oh haha, you don't have to do that for me!" Yes sir, i do. Its not *for* you. It's for me.


BeerLovingBobaFett

How about using an excel spreadsheet that you can print copies of and then reset it. I built one at work yesterday and got it add it up and add tax for retail customers . I keep one to bill whenever this mess is over and one goes to the customer


Bones887

Can you email me that please? [email protected]


BeerLovingBobaFett

I’ll send a copy in the morning when I get to work.


l0vely_rand0m

I work with two old guys who just immediately went "handwriting!"


l0vely_rand0m

Trying to teach them how to use a spreadsheet to do all this would be like trying to convince a cat to take a bath. It's not happening, lmao


hogjowl

Why not just make a copy of the customer invoice?


l0vely_rand0m

Because we can't even make invoices without cdk


l0vely_rand0m

And we don't have a copier in our department, we go to the office, which is where the customer goes to pay for their parts.


TmanWPB

Ford here, we get cost from OEC and do the math. We haven't skipped a beat, just everything takes longer.


Kodiak01

All our OEs will show us net/list/fleet/national. On the big stuff we use a set percentage anyway.


Kodiak01

I actually haven't had that a single time yet. We use Paymaple, so even if it's a phone order we just send them a link so we can get paid. Charge accounts will get caught up when things are back up regardless.


AuxCyn

I’m having retail sales PTSD with this joke. Also have gotten cussed out a bunch so it’s been great. Smile.


webfinitydesign

Yeah, we busted out the old faithful 3ply carbon copy handwritten invoices! We will just post them to CDK when it comes back!