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Nick-Millers-Bestie

This wasn't something that was sold or offered (at least in the U.S) at that time. I'm wondering if it was an exclusive for the Kristallwelten location?


zzvzzz

That’s what I figured as well. My friend wants to repair it, but with no product code, that’s not possible


Nick-Millers-Bestie

With Swarovski, if you try to repair it yourself you void the warranty. If you need a repair, just take it in to any of the stores (does not have to be the one your purchased at) and they can ship it off for repair!


zzvzzz

I work at the store 😅 but we don’t have the product in the catalogues, and we cannot ship it off to repair without the product code


Interesting_Cat_6224

I don’t know but it’s cute!